Unified Communications Infrastructure

Customer has requested data from the Unity server showing the number of voicemail messages which have been taken each day over a period of time.   I have looked at the Message Store manager as well as the Port Useage Analyzer but neither give me exac...

I can’t setup a LDAP Directory Configuration. Keep getting a error “You must first activate the Cisco DirSync service under Cisco Unified Serviceability.” But the service is already activated/started.ssh > utils service list shows Cisco DirSync[START...

Can i import a cucm tar export into a different version as the export?

Connection 8.5 web page with user guides,http://www.cisco.com/en/US/products/ps6509/products_user_guide_list.htmlHow come only the Voice Commands has a Wallet Guide in the End User Guide?Where can I find a 1 page printable shortcut guide for the TUI ...

Hi,first sorry for my english.last week i had cucm version 6.1.5 on mcs 7845 h1 and unity connection on mcs 7845 h2.  all work fine.last weekend i upgrade my cucm to version 8.5.1 and i backup the publisher to restore on UCS R210-2121605 (on virtual ...

Hi,Can some body help me in:I want to install the skype program to my voip network and connecting it to the cisco CUCM which then i can use it for international calls..Can some one provide me all the details in getting the programs , configration.......

Hi,i have a strange problem with CUSSM 1.2 license. My company purchased a 3000 phones license and i received 2 .lic files. I put both files in the right directory (C:\Program Files\CUSSM\pw\licenses\cisco\etc\licenses), restart service but the softw...

Hello,I am fairly new to CUCM, having only used it for a few months. My first deployment, a CUCM 7.1.5 with Unity, was done in only a few days as it urgently needed to go into production and it is not until now, that we have a secondary CUCM (version...

Hi,I am trying to configure CUPS 8.0 to connect to Exchange 2008 to retrieve calendar information as detailed in the integration note at the link below:http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/integration_notes/ExchInt.htmlI hav...

Hi,Can some body help me in:I want to install the skype program to my voip network and connecting it to the cisco CUCM which then i can use it for international calls..Can some one provide me all the details in getting the programs , configration.......

Does anyone know how to get the old outlook icon back for Voicemails like in old VMO versions?See attachment. Is there some registry/etc thing that can be tweaked in outlook to show a different icon?

I have a client that I setup a pickup group for. I have 5 phones with the same group number. If, let's say Joe is on the phone, and has an incoming call, how does Jane see that incoming call and answer it. Right now, it ends up going to Joe's voicema...