Unified Communications Infrastructure

Hey guys,I am having an issues stripping of a site code using a translation pattern.  Here is what I have.Interside Dialing Code = 4Side Codes = (1-9) Small companyExtensions = 3 digits (I know I know It should be 4, but they like 3 digits)Example Di...

Hi all experts.I am using CUCM 7. When i place a call from 1 ip phone to another, the ringing goes on and on. Is there any way to decrease the time for ringing. For example after 6 rings, if the phone doesnt answer, timeout !!Kindly guide me

I have a customer that has purchased a new CUWL standard deployment.  They are currently running on cucm be 8.0.3.  I have loaded a new server with cucm 8.0.3, and a separate server with UCXN 8.0.3.  I'm looking for any hits or tips on the best way t...

I have a question regarding forwarding extensions to an information line.I have several departments (library, hr for example) who want to forward their main number to their information lines when no one will be available to answer the phone or after ...

I am currently using CUCM7.1 and need to  add the route pattern 9911 to dial out to emergency dispatch.  I do not want the capability of dialing 9 for an outside line for all users, just when I a calling 911 emergency.  We recently changed to dialing...

I need a comparation chart that shows the a unity express installation in a integrated service module versus a service module.Thanks.

Looking for the proper solution and sizing guidance for a service we are looking to bring live.  We are interested in providing hosted IP PBX and SIP trunking services to our customers.  We currently have a bulk service through 2 large commercial SIP...

Hello,My user has 4 BLF lines defined. 3 correctly display the phone icon but the 3rd of 4 shows the graphic which is "BLF indicator unavailable for this line". Can anybody tell me what could cause this ?.All four numbers are in the same range as the...

I am a new Cisco UC Admin    If a Unity mailbox is link to a user's Active Directory account, can the Unity mailbox be pointed/linked to another AD account by changing the Alias in Unity to match the new AD account?  Thanks!

We are trying to integrate OCS 2007SR2 with Call manager 7 ver 7.1.3i can dial user from OCS  by internal extension if i use dialpad in OCSWhat is really weird is that for some users i can click on their Contact drag it and drop on Call button - and ...

Hi,to use the exchange calendar integration the CUPS Users have to enable the calendar integration over their CUPS User page. Per default the calendar integration is disabled.Is there a way to change this setting by the admin?Is there a way to bulk e...

Hello, we are getting ready to upgrade to CUCM 7.1 and UCCX 7.0 and I have a question.  Does call recording and monitoring work the same in this version as it does in version 4.1.  We are in a Citrix environment and currently use spanning to get the ...

I was informed that in order to run TAPS (Tool for Auto-registration Phone System)  you need IPCCX licenses.Since TAPS runs on the call manager publisher I'm not sure how it would know that there are any IPCCX licenses.There is also the fact that whe...