Unified Communications Infrastructure

HiI have a query regarding imolementation of CUMA.Actually we are facing one issue with customer where we have deployed CUMA 7.x and we have 2 ASA to divide the license for TLS Proxy.But in CUMA we can only define One ASA ip address as proxy,We don't...

Hi,i`m using a cisco call manager express with about 40 users using cisco ip phones 7931,7940....etc when outside call ( eg.from my mobile or pstn) dial into the company and the 333(receptionist) phone rings - it is written from unknown number even a...

We are migrating a customer from Unity to Unity connection on a UCS server, I downloaded the OVA template for 10000 users from CCO and built the server since the template allocates 2x146 GB and that too first set of HDD split in to half (Active and I...

We need to set up monitoring for our conference room phones and I know there is an email alert function in RTMT.  Does anyone know if we can set up individual alerts for specific phones and if the phone becomes un-registered an alert is kicked off?  ...

Hi ;For CUE 3.0, may i know how to remove the voice mail greeting ?In CUE when voice mail created, it will automatic have the voice mail greeting when some one access to it. it some thing line "Sorry, xxxxx not avialable". Question here, how to remov...

Hi,I need a fix for this bug but don't see any of the following versions available under Unity Connection download page. The current release I am having is 8.0.3 ES22 and would like to stay on 8.0.3 release.Fixed-In 8.5(1.0)ES178.6(0.99981.1)8.0(3)E...

We've been having problems getting Attendant Console working on Windows 7 for our CUCM (System version: 7.0.2.21900-10) environment.  We previously have Win XP machines working fine with the software and we're rolling out Win7. On the plug-ins page o...

hello Guys,I am going to configure some Autoattendant functions on CUC.what do i have to do on the CUCM before configuring my call handlers?i am new on this so any information will be helpful.how do i have to configure the voice mail ports in the CUC...

Hi,We got a CUEAC version 8 but seem unable to change the default Logging Path from C drive. When I try to type in the field on WebAdmin it wont let me.Anyone know how or seen this?Rich

Hello,Customer has a 2 x UCS-C210M2-VCD2. Each server has 6 ethernet ports available for network use (1 for Cisco UCS C-Series Integrated Management Controller). I'm installing at this stage UCCX 8.5, & Unity Connection 8.0 on one server & UCCX 8.5 o...

Hi,I have a customer that we are proposing an upgrade from their existing Call Manager 4.1 to CUCM 8.5. The customer already has users with IP Communicator in adjuct mode. How is the licensing to migrate those user with IP Communicator? Is it cover t...

I am configuring call recording integration.I am looking in a line appearance for the "Recording Option" field. I was expecting to find it in this block (attached screenshot) - this is a User Device Profile. Is this somewhere else? - presumably the f...

We need to change the phone system on the notification device pages on 35+ user templates.  Manually changing 5 pages on each template will be cumbersome so was hoping there would be a bulk edit tool that would allow me to change this?  I didnt see a...

Hello,We have Cisco 2811 with CME 7.0 and CUE 3.2.1 installed on AIM-CUE module. Now Voice Mail and AA are used on the system.There is a task to migrate from CME to CCM 7.1 server and to use available CUE for the same Voice Mail and AA services. Don'...