Unified Communications Infrastructure

We are migrating a customer from Unity to Unity connection on a UCS server, I downloaded the OVA template from Cisco and  built the server since the template allocates only 146 GB and that too split in to half to get approx 70 GB, but customer wants ...

Hi,  My CCM ADmin group is no longer letting the user display the end user page.  Is there a way to see what roles are in this group?  HAs anyone had this break before?  All my users are synch'd with our LDAP database.Donna

Hello All,Back in the days of windows we had our exchange vmail mesage store that we could login to and look at each end users voicemail account and determine the size of the box.  We are about to enstate voicemail quotas but we are trying to figure ...

Hi All,We have Cisco Unified Voice Messaging system with Exchange 2003. Unity is deployed in failover scenario. We just came to know that Primary Unity server is down for last three month. However secondary server is working fine.Now we are going to ...

Hi,My customer has a callmanager version 4.3 and plans to migrate in version 8.5Is it possible to use the  3 and 3 program to migrate with the cuwl licensing ?I searched with the root reference cucm-usr-lic but it seems to be for ucl onlyRegardsPhili...

Hello,I have Unity Voicemail 7.1. I have couple of users complain that when they hear their own voicemail greeting from their phone their voice sounds drawn out and sleepy. This doesnt happen when listening to their voicemails from outside. I checked...

Hi,In other versions of Unity, I was able to create a Call handler and have caller input point to another call handler that can then transfer to the extension configured in CUCM.In Unity 7.x I find that I cannot dor this. On a CH caller input, I can ...

Hi,i have a SIP trunk connection from CM (located in MY) with Alcatel OmniPCX Enterprise PBX System (located in HK), currently, all local extension call are working perfectly. HK to MY & MY to HK extension call are working fine.HK --> SIP Trunk --> M...

Hello,I'm running UCM 7.1(2) and recently a contractor we brought in to install our CER 7.0(1) created a very signicicant amount of Calling Search Spaces, Route Patterns, Partitions, Route Lists and Route Groups in an effort to route calls from our 6...