Unified Communications Infrastructure

hello all,I have a unity connection cluster on version 7.1.3 and a cucm cluster on version 7.1.3when i try to delete a user in unity connection I get the following error This user is integrated with a Cisco Unified Communications Manager end user. So...

Hi,we have been running unity 8.0 and have purached Cisco software support upgrade with it. We are now going to imlement a failover server, my question is that can I get a Cisco Unity upgrade license with failover enabled with my support contract wit...

Hi ;i did a lab test install with CUCM 7.1 and CUPS 7.1 in VMware version, no issue and CUPC 7 able login. I manage upgrade for CUPS 7 to CUPS 8, but CUPC 8 not able login. I verify that and found out the Presence Engine and SIP Proxy service no able...

Hi Gurus,I am having some problems with the UC 520 namely,1) Is it possible to remove the auto attendant?2) I would like when people call in to the main line, it would be diverted to a voice hunt group.    The voice hunt group has already been config...

Hi everyone i have to unity servers vm only with 4000 mailboxs i have upgraded them ot unity 4.0.5 in production everything is working fine.To prepare for unity connection 8.0.2C i have installed Cobras export tool on the unity servers and the inform...

Hi all,I am running v7.0.2 Unity and I am getting LowVirtual Memory Alarms as the 30% Threshold has been passed.  I would like to know how I can adjust the Threshold?  I have included some hardware info below.HW Platform       : 7825H3Processors     ...

I've set up this  cisco mobile 8.0 "feature" on our 7.1.3 CUCM and it's working great, the users really like it.  However,  I'm trying to get the  desk phone  interagtion working and can't seem to get it... we are using LDAP  Authentication,  I've fo...

Hi, im looking at implementing CUPC8.5 now that we have CUPS8.0  (server) installed. can you please tell me whether or not CUPC8.x has the webex functionality built in?Im queried by my boss as he remembers seeing a marketing video of CUPC with a WEBE...

Infrastructure:Primary and Redundant Unity 7.0.2 ServersPartnered with Exchange 2003 Sp2This "cluster" has 7400 subscribers, with plenty of licenses and space left. I'm trying to add 315 more. The bulk import exchange tool has been used in the very r...

No option to Install Unity Connection. Is there something I am missing?

Hello,I was wandering if the Unified Communications OS used on UC platforms like (CUCM, Presence, UCCX) are able to support ssh certificates in order to connect to the CLI Command Line. This way there would be no need to use the user and password aut...

In CUPC, while playing Voice mail, it says "An error occurred while opening the voicemail message player. MessagePlayer failed to open - playback of secure or secure encrypted message not supported". Attached the error message. We are using CUPC v8.5...

Hi,I Have cisco 2821 router with CME running and have an AIM module with CUE 2.3 installed on it.My cell notification works fine no issues but when it comes to email notification it doesnt somehow.I have configured the smtp server that i can ping so ...

Greeting allI`m actually running into an issue where i have a user who when logged in into CUPCv8 got the following errorA device initialization  error has occurred.  Invalid credentials. [801]i`m not using any integration with LDAP, the think is tha...