Unified Communications Infrastructure

Hi All, Excuse me if this topic was already discussed. I would like to know if there is a way to update the holiday list for 2011 on to the UCCX server. UCCX version 5 I have a list of business holidays for this year and this has to be updated befor...

We are receiving an RTMT alert for one of the node in the cluster. Error is [RTMT-ALERT] CallProcessingNodeCpuPegging.Processor load over 90 Percent.hostagt (45 percent) uses most of the CPUlease suggest what to do for the resolution of this and also...

Hi I am currently planning an upgrade from CM 4.13 to version 82 Servers250 phones500 usersall user use Extension mobilityquestions I have1) if I order the upgrade (3&3) do I order this for the 250 phones or 500 users? -the 500 users hotdesk 2) becau...

I am working a demo/Lab environment and trying to set up Presence ( CUCM 8.0.1.10000-6 and CUPresence  8.0.2.10000-30). The  CUPC clients are installed and can search and add users to their groups.  However I can not get presence to work,  the presen...

Hello.Please, Can you clarify me the following?1.- Promotion 3&3 include migration from CM 6.1 to 7.1.5?2.- If yes, as I think. How can I order to CISCO the UCL for Enhance Users based on free DLUs not used? Which is the balance, 4 DLUs = 1 Enh User ...

Hi All,Seen a lot of good posts on this and I'm leaning towards the fresh install of 8.0(3) on the new hardware into the same windows domain then using COBRAS/GSM to port the subscribers and data across but I have to following questions:For COBRAS I ...

Are users supposed to be able to see if a person is on the phone in CUPC 8.0?

HiWe recently split our company into two seperate entities. Through this process we ran two domains via an AD trust, also we run our voice systems in parallel. We set up a 'Inter-federation domain' with so we could IM etc the other entity through the...