Unified Communications Infrastructure

Hi,I am using the AXL interface of the CallManager Express (V8) to get all available devices and ephone-dn.I am using ISgetDevice with filter "all".There is a maximum response size of 64k (in ixi transport http -  response size).In case the answer fo...

I want to know if it is possible to be having an IM conversation with one contact and add another contact to that same conversation.  Thanks in advance.

I'm integrating CER 8.0(1) working with CUCM 8.0(3).  CM servers are composed of both VM and physical servers.CER doesn't recognize the phones that are registered to the VM and in the logs says the CM hardware is not supported.  It does however recog...

Hi all, have issue where for only a few random users message monitor stops letting them actually monitor when they hit the button, it acts like it tries but nothing. Then after a week or so it lets them do it again.Has anyone heard of this before?

Hello guys,I have a customer with UCCX 7.0 .When users excute CSD the application cannot start and close automatically from any pc.Im new in UCCX world , any ideas about this issue?I attach the screenshoot of error.thanks

I was wondering if there was a way to set a retention policy, while using Untity 8.0 and Exhange 2010 other then trying to set policies in Exchange to delete the messages after a a number of days.I see alot of info for this option being in older vers...

Hi all,I want to make the HLD as per customer request. In my scenario customer already have a LAN(AT switches) and WAN installed. I have to install the CUCM7.1, gateway router and integrate this with PBX and Microsoft Link2010. Please tell me the cor...

We are trying to use a script to accept a fax, then a DTMF,then route it to a MFP using DNIS. The MFP is a Canon IR5050 withone analog phone line. The line is already used as our main fax.Here's the breakdown of the hardware I'm trying to leverage:1....

Hi all experts.I will be having SIP trunk from a local ITSP terminaing on my 2821 running CME 4.x or higher. As discussed in my recent post, lets say i select H323 to communicate with cucm v8.0 In that case, calls coming from SIP and translating into...

Is there a way to create a default group and contacts.  We have alot of desktops to install CUPS and they all want everyone in the contact group.  The only way I found is to do this manually.  I would have to believe there is a global way of doing th...

I have a client who would like to have multiple Corporate Directory entries using the "directories" button.  It's a school so besides having the normal "Corporate Directory" search for users, they'd also like to have an "Emergency Numbers" search whi...

I am running WebEx V.6.7.1 CSF V.7.1(6) When I select a user that is in my Connect list and I want to call them using my pc or phone, it does not add the "9" prefix to the call, thus the call will not go through.Any thoughts?

Hi,We are trying to make a valid config using the "3 & 3 Upgrade Offer", but do not find the MIG-LIC-ANALOG option using the CUCM-USR-LIC top level sku.Both the enhanced, basic and public user "3 & 3 Upgrade Offer" migration option is available, but ...