Unified Communications Infrastructure

Hello,I have developed a java application that locks the phone when the user is out of the office:1)User enters service2)User is asked to enter their PIN.3)Application checks pin against the CCM and if valid, reconfigures the phone so that no externa...

Customer seems to have an old 4.X Unity and wants to go to Unity 7.X - Unity Connection on a brand new server and new location.One application which is an sutoattendant that does time of day and holdiay checks. Is there a way to port that handler fro...

We have a call flow of CUCM 7.1 IP phone --- GK controlled ICT --- GK -- matched default tech prefix ---- voice gateway --- QSIG trunk --- PBX --- destination phone .Calls complete but with no ringback before called party picks up.  Debug q931 on the...

I have a 3845 and output of "show voice dsp" looks normal but output of "show voice dsp detailed" shows some of the DSP channels as bad.  Are they really bad or is this just a cosmetic issue with the output?  Also, we are supposed to be using DSP ver...

We are running CUCM 7.1.3 and CUPS 7.0.8.  Everything seems to be running fine.  However, whenever we need to add a new user to Presence, we encounter a login problem.  All existing users can login normally, but new users get a login failure.  I have...

Upgrading CUCM from 7.1.(2) to 8.1(3) this coming weekend.  I start by upgrading the inactive partitions then rolling them over to active during the maintenance window.  I ask that all Admins not make any changes or adds to the system during this tim...

Is there a simple way to change the email notifitcations Emergency Responder sends to display the ip address of the server instead of the hostname?Thank you..

Hi everyone!I have this issue: customer wants to enable voice-mail for non-Exchange users, I've created them as Internet subscribers for using with auto attendant, but I can't enable voice-mail for these extensions, basically the customer does not wa...

Event Type: ErrorEvent Source: CiscoUnity_ConvMsgEvent Category: NetworkEvent ID: 10013Date:  11/9/2010Time:  11:40:22 AMUser:  N/AComputer: 1CLSPUTY01Description:Transferred to FailSafe conversation while running conversation SubMsgPlay on Port 1. S...

- Have added the Sub to pub system > server > add new- Both have same rev 8.0.3-10000-8- Can ping the sub from the pub- Security passwords are the same I've rebuilt both systemsI've tried and tried but can't this second server to join the cluster.  

Hi,I am trying to add my Google Talk id in my CUPC client. It's showing status as "Waitng or Confirmation" where as my GTalk user didn't receive any connection request. My CUPS server able to ccess internet and my CUPC client is on public IP. I have ...

Hi,   I am trying to call a contact using my CUPC, but the call option is disabled. Can you help me with this?Thanks and Regards,Vimod

Without any warning from the client, my Attendant Console is apparently dropping out of service for about a minute, approx 5-10 times a day.  I'm running CM 7.1.5 (just upgraded from 4.x) and the issue was happening with the old Call Manager.  The on...