Unified Communications Infrastructure

Im trying to put my arms around how to size a vm machine for UC apps.  the wiki states certain vCPU for each application and the number of users it will support.  For example: CUCM with 2500 users requires (1) vCPU at 600mhz.      If I ran (3) instan...

Hi All,When the supervisor logging into supervisor Desktop, he is not seeing any agent details.Attached screen shot for your reference.Version  : version 7.2.1.100We restarted below services on Active PG side. 1.       Reporting and Statistic Service...

Hello,I have a translation pattern in cucm that forwards all incoming pstn calls from 555-1234 to a hunt pilot 1234.  That hunt pilot forwards the call to unity connection upon no answer or busy.  Unity connection is supposed to answer the call via t...

Hi AllWe have a customer with CallManager 4.1(2)es15 and they bought the 3&3 promotion to go from 4.1 to 8.0. They have 30 IP Phones and 314 Analog Phones.This is what the customer bought: 1CUCM-USR-LICTop Level Sku For User License50MIG-CUCM-USRUpgr...

Does anyone know WHEN Cisco will finally release a version of Viewmail for Outlook that will work with Outlook 2010??   Outlook 2010 has been out for months now and the latest version of vmo (8.03) does not support Outlook 2010.Thanks in advance,Tony...

application error: AvCsGateway: FindTaggedComponent failed to find component Miu for user type Administrator+StatusMonitor (error 0x80004005).

I thought I had everything working perfectly today on my CUPS 7.0.8 server with CUPC 7.1.1.13850, but it seems I'm still missing one piece... I'm unable to set/retrieve Presence status when I'm not onsite. To clarify:What works:Desktop Phone ControlS...

When will the Cisco Unified Communications user applications support Windows 7? How about Windows 7 64-bit?http://www.networkworld.com/news/2009/110909-windows-7-not-supported-by-cisco-uc-reese.html?hpg1=bn

Hi all.Recently our local PSTN has notified that we need to prepend every number with '3'. Like for example, if previously my home number was 2569898, it will now become 32569898. Most of the people dont know it and still dial numbers without adding ...

Hi all, I just want to know if AIM-CUE can work with cucme and cucm 8.0?Because based on this matrix Cisco Unity Express Compatibility Matrix [Cisco Unity Express] - Cisco SystemsIt says that it is supported, but CUE (AIM-CUE Module) should have a ve...

My company is still running our mail with Outlook 2003. However I am located in a new facility with Unity 8.0, and want to integrate our Exchange server with Unity. All the documentation I come across is for Exchange 2010 or 2007. Is it possible to d...

I can't seem to find any documentation on this, but I'm basically looking for best practices when running the server update wizard. For example, should I run the update wizard on the failover server first with the "automatic failover and failback" an...

Hello,is it possible to make automatic outgoing calls with a CUE?That is, can we give X numbers to the CUE and let him place X automatic calls, with a prerecorded message (for example, for a telemarketing campaign)?Thanks and regards.