Unified Communications Infrastructure

Hi All,Currently there is only 1 phone system integration with 32 licensed ports.I need to integrate new CUCM with current Unity, so I need to chage existing phone system integration first.I am worring this change because it is production setup.Shoul...

Is it possible to use CUPC 8 without haveing to fire up the Cisco VPN client?

We have integrated a Unity Connection to our Nortel Option 81C.  Our Option 81C is networked to other Nortel 11C sites.  When a caller gets to the Unity and presses a single digit option, the caller is sent to that extension but after a ring no answe...

I am trying to integrate CUPS 8.0.3.10000-4 with outlook calender (Exchange 2007)I configured a presence gateway for Exchange Server (type outlook) and uploaded the certificate chain. From CUPS point of view everything is "green".System troubleshoote...

HiIs there any option/logfile from where we can fetch historical data about user login and logoff.Regards

hi alli have a new AIM-CUE module that installed in C2811 router.the problem that the int service-Engine 0/0   protocol never get up as seen below CME_CUE_LAB#sh int service-Engine 0/0                Service-Engine0/0 is up, line protocol is down   H...

Hi,I would like to share about our UCCE architecture.Voice G/w -> G/K -> CVP call server -> ICM -> Callmanager -> AgentWe using,1. CVP comprehensive H.323 model2. ccm pg between ICM and Call manager3. cvp pg between Call server and ICM4. Call manager...

I have a 3825 router running CUCME 7.1 and CUE on a service engine.I added new phones to the network using the CUCME GUI like I normally do, had a conference call coming in to one of the newly added phones and extension but whenever the caller gets t...

HelloI have Unity version Unity    4.0 Build 4.0(5) and I would like to integration with Microsoft Exchange 2010, does that possible?Where could I find a documentation for this.Thanks

Hi all,I need to install Unity with Domino for Voice messaging not unified messagingI just need to know if I can make Unity as domain controller because I do not need it to be part of customer windows domainBut I have some questions:1- Is it possible...

Hi Everyone,I have setup Unity Connection 7.1.5 cluster with CCM 4.3 cluster.Caller from Internal CCM partitions would be able to keep messages as usual , and Unity connection detects those are new messages &  called user is able to retrieve them . T...

Hi,I am experiencing a weird issue and have no clue on how to solve it.We bought a Plantronic C610 headset and cofigure it on a desktop. The sounds are working fine and we can speak thru the mic without issue. We have made calls with other MOC users ...

I am having CCM Cluster with 6 CCM - 1 Publisher and 5 Subscribers. i will taking the pstn service  from the service provider . I will be connecting to the pstn network through the  ip network softswitch - Sonus Platform . The connectivity between So...

I was wondering if anyone had issues with the single inbox (unified messaging) configuration in UC 8.5.  I am getting the service setup and verified. However, the user configuration comes up with two issues.....1.  I receive a message on the user tes...