Unified Communications Infrastructure

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CUPS 7 Sametime Plugin :- Phone Presence Decorator issue

Hi,I have a CUPS 7 server, and am testing phone presence against various versions of Sametime.The good news for me is that I can get the onhook  / offhook decorator to showup in the ST Plugin.  However, I dont fully understand whats required for it t...

Resolved! Software DSP

Hi all experts. This question may be broad but since i have heard this term i thought i should know it as i progress in my voice studies.What are software DSPs ? i know about HW DSPs like PVDM (2nd generation etc), but do we have software DSP in1) Ro...

Jonn cos by Enthusiast
  • 1 replies
  • 0 Helpful votes

Cisco Presence: View Privacy Policy via SQL-Statement

Hi,I'm looking for a possibility to have an administrative look at the "whitelist" or "blacklist" a user can configure via the Presence User Options.To be more specific, I want to see which user are allowed or blocked in the "Privacy Policy" of the u...

Resolved! Greeting message and redirect to ext. number with UC500.

Hello.I need the following feature to SMB company (15-20 users). Greeting answer to incoming external call and redirect to ext. internal number.Can I do it only with UC500 (with CME and CUE) or I need Contact Center Express to make this feature?Thnak...

Resolved! Speed dials

Hi all experts.I have 2 questions kindly take time to answer them1) All of you know, how we configure speed dials in mobile phones. We configure them on normal keypad, press the key 2 (for example) for few seconds, and the speed dial number gets dial...

Jonn cos by Enthusiast
  • 6 replies
  • 0 Helpful votes