Unified Communications Infrastructure

Hi all,I set up our service desk a few months back with the following roles: User Administration, Help Desk Administration and Technician. This allowed them to administer our users without a problem.They have reported this week they are no longer abl...

HiI am trying to add Iphone to an user in the server but not appear an option to select an iphone only appear Nokia and blackberry models, I Trying with the provisioning management is US and the diferent Service Provider. but the Iphone  Is not aviab...

Hi,One of our customer is interested to migrate to 8.X cucm from 5.x. Total number of Phones in the cluster is 3000 user. Total DLU in the exisiting cluster is around 12000. When i generated the quote using top level part code CUCM-USR-LIC and migrat...

Hi guys,got a question about t38.I have a setup with a SIP trunk from an ITSP, a IOS router 2801 as the voice gw and an XMedius Xpress T38 fax server also using SIP.I have been trying to get this working for about 2 weeks now without any success. I g...

HiWe have Callmanager and Unity VoicemailOur Active directory syncs with callmanagerIn our organaistion when people the leave working in the building they are not always removed from active directory as they still need to be able to login to our serv...

Hello,We deploy CUC 7.1 and we integrate it with MS exchange 2007 and outlook, and we perform the recommended configuration to make the voice mail message to be appeared in both Unity connection voice mail store and to be sent to exchange then appear...

CUPC v 7.0 on Windows XP system.  I have a CUPC user whose client hangs when he logs in.  It follows his account, we have deleted and re-added his account to no avail.  He is able to log in but all menus are grayed out and the client hangs when he tr...

hi team,Please help me to allow 8100 to 8199 Directory number to 9.xxx but 8181 to 8189 shoult not be able to access 9.xxxIf user dials from range 8181 to 8189 it should not get dial tone. where 8101 to 8190 should be routed well in Cisco call manage...

HiWill anyone please explain the steps to integrate polycom QDX 6000 with Cisco Unified Communication Manager 8.0.

Hi, we have CUCM 7 and Unity 4.2 at central site and 3 remote sites (A, B &C) with voice GW. Now we are having a issue at remote site A, when outside customer called site A's external number and left the voice message, the user couldn't hear that mes...

I am trying to use COBRAS to move messages from a Unity 4.x to UCX 7.  Everything in the logs says this was successful but there are no messages in the user mailboxes.  When I tried to run COBRAS again just restoring messages I got an error saying SM...

Hi everybody,this is my first time configuring SNR.  My problem is that i haven't the two phones (my desk ip phone & my  remote cell phone) ringing simultaneously.I have my ip phone ringing first for 4 sec (Delay Before Ringing Timer).I am using CUCM...

Cisco is really moving along to advance technology and their products; the new announcements really show this. I am a little disappointed that this new technology won't make it into the SMB space for the next 6 - 8 months.I know that WebEx and other ...