Unified Communications Infrastructure

I recently upgraded my cluster from 11.5 to 12.5 and have encountered several issues. I have been working through each one and have one that I have not been able to resolve. I get a message every few min that:Service operational status is DOWN.SNMP M...

Hi All, We are facing high CPU utilization issue in one of the CUBE router due to which the calls are getting disconnected by triggering the RTMT alert as "Route List Exhausted" with cause code 63. So when we work on that we came to know from TAC tha...

Hello, We are removing about 300 directory numbers from use. Is there a way to delete these directory numbers in bulk? They are not in a specific range and not all of them are currently unassigned. Thank you.

We are using CUBE on ASR 1001-x.When SBC sets up a call (standard INVITE sequence), a specific Media address is negotiated on the internal side (i.r. end device's media address/port communicated in m= line in SDP Offer). However, we need to send addi...

Hi,We received an alert for one of our CUCM server generating a core dump. We ran a diagnose and confirmed no database replication issues.  When checking the back trace there is only a indication that Java experienced a interruption of some sort. Not...

Team,after migrating from exchange to office 365 speechview is broken,configured speechview using below link but still can't register (not Working)do we need MX record for Naunce to Office 365 communicationdo we need a third party for nuance to offic...

RTMT no longer ships with Java. I'm trying to install RTMT on a Windows server 2k19 with a couple of different JRE 1.8s installed and the RTMT installer is just hanging after accepting the license. Any thoughts?

Hi I would like to change the voice mail message that when the all users don't pick up the call for users from default one to my recording