Unified Communications Infrastructure

We have implemented extension mobility for a UCM installation version 7.1(5), and I've noticed that when a user (user A) is logged out and another user (user B)  calls his extension, B receives a busy tone. Is there any way to let A know about the mi...

Dear NetPro,I have a customer with a wordwide 2003 exchange/AD environment and strict rules on what applications/users, etc get what permissions at what level... I'm attempting to install Unity 7.0(2) but have hit problems with running the Permission...

The description of the new DSP (PVDM3) states X-channel high-density voice and video DSP module. What video applications does it support? Are video also transcoded?

We are currently in CCM 4.1, planning an upgrade to version 7.1 very soon. At the moment we use the Attendent Console that came with CCM4.1, and is suitable for our needs (500 phones).However, it appears that Cisco have abandoned Attendent Console su...

HelloI have an issue with my call manager 4.1 and the unity 4, the problem is when you dial from the pstn to the office you received this error “this is not a valid selection” this recording error came from the unity and after 2 seconds you got the n...

We are having problems with some users not getting voicemail .I have had several users say they have left voicemail but the other user not recieve it.Another problem is some users can only hear half the message and them it tells the system is unavaia...

Hello!Help me please with a issue.I dont fully inderstand in what way i should upgrade licenses.

Hi everyone,can you help me generate the part number for this software? i know it should be a software/license, please what is the product/part number?The description is given below:CENTRAL CALL CONTROL SOFTWAREThe Central Call Control Software exten...

Hi ,I want to know how can we customize cisco phone userinterface. For example i want to create a button on the cisco phone through which users can click on that button and automatically the call get generated. I dont want them to dial the whole numb...

Customer wants to take advantage of the 3 & 3 promotion for CUCM and Presence.  I understand that for CUCM I use the CUCM-USR-LIC top part number and then CUCM migration User options sub menu.  In addition I know I need to select the CUCM sever SW wh...

I have a customer who have  (2) Nortel Meridian 81 and (1) CS1000  for their 3 locations along with Octal 350 servicing 2500 voicemail users today. Customer also has a  Cisco UCM in their network today which is servicing their wireless phone users.UC...

I'm trying to get this thing to install with a batch file and Altiris.  What switches did you guys use on the msi?  What switches did you use on the exe?  Which would you use the msi or the exe? Why? Thanks in advance!  I'm a batch file n00b.