How to enable voice recording for a CUCM ver 4.1(3)
How to enable voice recording for a CUCM ver 4.1(3)
Hi all,I need to take a DID and point it to a call handler or AA so that it gives the caller some options. I am running CUCMBE 6.1 currently.I have setup the direct routing rule so that when the incoming call comes in it goes to the system call handl...
Hello , I have instaled Cisco Unified Mobility Advantage 7.0.1i having some issues with services .below services is not running in CUMA.but CISCO MANAGED SERVER service is running fine .1-SNMP Master Agent[STOPPED] Component is not running2-CUMA Ma...
Hi All,I've a little problem... i try to upgrade unity 4.05 to 7.x.. the reconfiguration and Upgrade Guide for Cisco Unity Connection Release 7.x says, that i have to install cobras for migrating most of the data including callhandlers... im a little...
when users log into their user profile on the CUCM and instead of the system loading the user profile only it automatically loads the CUCM administration page. which is not meant to be.the CUCM is fully inregrated with LDAP and extension mobility is ...
Hi,Does anyone know when (or if) the Unity Connection Speech Connect feature will support languages other than US English?I have lots of customers that would like to use this feature but who want UK English prompts.
Hi,We newly setup UC520 for one of our customer and facing clock sync issue. The timing is not displaying correctly at IP phones.Any suggestions.Thank and Best Regards.
Need help for Unity Connection 7.15, I create a call handler and use caller iput to process my IVR menu,when people press 1 ...the call should divert to one of my hunt polit number on call manager directly.However, when I test it, I hear "wait I will...
1) When I try to assign an owner to a Call Handler, I do not see a way of assigning a System Distribution List as the owner. Is this not possible?2) When I assign a person the role of User Administrator, it says they have permission to view user r...
Hi Guys,My apologies if this has been answered already, I was able to find pieces of info which seems to contradict the documentation.We have purchased CUMA 7.X, we have a Blackberry Enterprise Server and we do not have an ASA.From some of the posts ...
We are slowly converting from analog system to VoIP. Under the conversion, VoIP phones have a different prefix, but keep the same last four digits.Analog = 223-xxxxVoIP = 446-xxxxConverted users have forwarded their 223 numbers to the 446 prefixes. ...
Hi All,We have a customer that has unity 4 server running with exchange, no failover. They are moving to two unity server clusters on new servers unity 8. My question is that throughout the migration phase can we have all unity servers working in pa...
From time to time I need to copy Unity Voicemail messages for investigative purposes. I can retreive the .wav files from exchange without a problem, but unfortunately they are in a format (G.729 I think) that Windows media player will not play back ...
Can someone post the syntax to shrink the unity distribution database and log file? I know how to shrink the unitydb and log file but need the syntax to shrink the distribution database. I am running unity 4.0.5 unified messaging. Thanks, Tom
Hello, im confused about unity upgrade, i have Cisco Unity 4.2 with UM and Exchange 2003 as Partner message Store, now im going to migrate to Cisco Unity 7 in a new server separately from Cisco unity 4.2, the question is, how can import in unity 7, t...
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