Unified Communications Infrastructure

HelloI'm working on an RFP for a UC solution. For this project I think offer Operation Manager 8Can you confirm that the points below are supported by this application.Real-time monitoring of the charge of Public Access NetworkGenerate reports on the...

I cant seem to find the client software for the AA software.  The front desk computer blew up and I need to reload the client.Thanks all!

Dear All,         Can RightFax server 9.4 support PDF file attachment in Business Server? Or I need purchase addition  license.We try to send out a Fax with standard PDF file, it indicate no PDF license under application log.Please update me if you c...

I am new to a university which is using the very first version of Unity Connection 1.1.1 voicemail.  The SA account has been lost and/or is unknown. How can this account be retrieved or recreated with full admin permissions?  If there are documented ...

Hello,My Unity Connection is integrated with Active Directory for user accounts and authentication.   I need to import several hundred of these users into UCCXN.   In the bulk admin section of UCCXN, I don't not see an option for bulk importing users...

Long term plan: Deploy CUCM 8.0 and Cisco Unity 8.0 (Not sure if Unity or Unity Connection)Current Environment: Windows 7, Exchange/Outlook 2010 and Sharepoint 2010. Exchange WITHOUT the Unified Messaging roleWish list(minimum features): great user c...

Hi,i installed IP Communicator 7.0.4 and 7.0.5 on several Notebooks in our Company. If i start the IPC nothing appears on Screen nor reaction.What's wrong?Did somebody experienced this Error?regardsRonny

Hi,Is it possible to display pictures on CUPC knowing that the presence server is integrated with windows 2003 AD.Thanks for the help,Bassam

Once I answer a call in CUPC, how do I forward it?

Hai all, I am basically a newbie in IP telephony. In my office,asterisk has been used for tha past few years. But we are planning to integrate cucm with the asterisk due to some advancement reasons. The task of doing that has been assigned to us (new...

I am having a problem with CUPC 8 softphone that I am hoping someone can help me with.Here is the scenario:1. Answer call on CUPC 8 softphone2. Receive a second call and answer it on hardphone3. CUPC softphone continues to ring in the headset even th...

Can Unity 8.0 integrate with Hosted Microsoft Exchange 2010?If so where do I find the documentation that shows how to do this integration?Thank you,Geoff

I'm looking to use IPPM with CUPS 6.0.1 and CUCM 6.1.4, but in order for me to be able to do so, I need to be able to log every message sent - the content of the message, who it was sent from, and who it was sent to.Does IPPM have this capability?

In the process of upgrading to Presence 8.0I have currently the CUPC 7.0 and Video Advantage 2.1.2when I tried to upgrade to the 8.0 client, it said that I had to uninstall the VTAdvantage client.Here is the rub.  When I try to uninstall VTAdvantage,...

I need to upgrade from an AIM-CUE 7.0.5 to a AIM2-CUE 7.1.7 , is it going to be possible to take a backup of the AIM-CUE and then restore it to the AIM2-CUE?