Unified Communications Infrastructure

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CUCM Dialed Number Analyzer not giving option to select line and run query

I have noticed recently that our DNA interface allows for the search of a phone and when you select the device ti brings up the Device Status, there is not any way to select the line and put in the number you want to analyze. I will attach a screensh...

joeharb by Contributor
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Resolved! Cisco 7965 fails to provide user with hunt group login notification on display

We have a hunt group with 8841 and 7965.We do see notification on the 8841 phones when the users press HLOG they are logged in.With 7965 we have no visual login notification on the phones display or button, we only get a quick display when they press...

Resolved! "No Installed Software Options Found" after upgrade CUCM 11.5 SU7 to SU8 COps devicepacks lost, SU8 installation

cisco unified call manager 11.5 SU7 ( to Su8  ( install new cleanup cop:ciscocm.free_common_space_v1.6.cop.sgn 2-install SU83-switch versionAfter system is up. it seem that installed devicepack/language packs ...

Resolved! CUCM Certificate

Hi all,After CUCM Server installed there is CA certificate which generated by default after installation named "VeriSign _Class_3_Secure_Server_CA".This certificate issued by "VeriSign class 3 public primary certificate authority- G5".Certificate Pur...

Daniov1 by Beginner
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SIP 2.0 : 403 Forbidden, cause code 21 in voice gateway for certain calls

Hi All While calling certain external numbers, the calls get rejected on the voice gateway (ISR 4400 series) with cause code 21. At the same time few calls go through successfully. Below is the call flow. SFB call control ---> SIP voice gateway -----...