Unified Communications Infrastructure

Hello-anyone happen to know where (which directory) the unity admin plugin files are actually stored.  What files do i use to install the plugin manually...if at possible?  Thanks for any help.-Marcus

Hello,I need to upgrade Unity 4.0.5 without failover to Unity 8, and we are replacing the server as well.What would be the most efficient upgrade path for this?Thanks!!

I have a call handler in Unity 5.0 that lets you opt out of the greeting by dialing an extension.Everything works fine, except: The outside caller who opts out by dialing the extension is released to CUCM 6.1.The extension  (1234) they dialed is set ...

Hi all,We have integrated Presence with our Active Directory. We map Presence attribute Photo to Active Directory JpegPhoto and we can see photo in contacts see picture below:But when we make calls using CUPC user's photos don't appear:What could be ...

We have a centralised  site deployment running 6 CUCM severs and we have  a software MTP configured in one of the CUCM. i wan to know how many Phones this resource can support. I verified each sites indiviual gateway but i don see any configuration f...

Afternoon all,I'm about the upgrade our CUCM cluster to 7.1(3b)SU2 from 6.1(4b).According to Cisco's compatibility matrix, our current version of CU Contact Centre Express (7.0(1)SR05_Build504) is fully compatible with CUCM 7.1(3b)SU2.However, am I r...

I have installed the Sametime plugin (Click-to-call and presence) but I have no phone availability icon visible at all.There are no errors or warnings in the SameTime client when I check the settings page for Cisco->Phone. What I did notice is that i...

Hi everyone. I  ' m doing a research about XMPP Servers, and I want to know if I can make plug-ins for the Server, and in which language do I have to do it. Can also recommend some tools for this job. Thanks a lot.Matias

Hi,I have configured the corporate directory integrating the CUCM with a AD Server. I would like to know if its possible to add entries of phones that are not related to a specific user (Exapmple: Lobby Phones). I need to view conference stations and...

I am currently installing a UCCX 7.0I created 2 CSQ , skill groups ..............I am finding it a bit difficult to modify the default script to accomodates my new  welcome prompt and the CSQ.Can anyone pls assit.Julian Mbah

Hello,we are going to deploy CUBAC ,for 2 receptionist,the server where we are going to install the AC server is currently running SQL 2005, is there any problems related to that ?or do i need to install the attendant console server on a different se...