We are having an issue with recording on Proxy phone with remote users. Is there any recording solution available that support proxy phone connection? Is anyone having any recording solution that is worked well with proxy phone.Thanks.Dat Pham
Versions: CUCIMOC version 8 OCS2007R2I'm at a loss here. I've tried most everything and still can't not get a tab to show up in OCS2007R2. I've hacked around with the registry a bit here and there but no such luck. CUCIMOC works just...
I migrated unity v 5 from Exchange 2003 to Ex 2007.At the time of migration wizard I am expecting a script that will generate by unity need to run in Exchange server 2007. But I didnt get that script and the sutup program finished without any error.N...
I have configured message notification in Unity to call a users cell phone and prompt them to enter their user ID and password. Once they do this, they can check their voice mails. The problem is the system isn't accepting any key input when it promp...
HI,I am running UCM 6.0 - how do I change the existing announcements (sorry if this is a dumb question I have "inherited teh system with absolutely no documentation).Regards,
Hello,Customer is currently using employeeID as the extension mobility attribute.When CUCiMOC starts the end user needs to use the employeeID as the login attribute.Login to CUCiMOC is fine.The LDAP integration fails with "server has rejected the pro...
Hi All,I have a customer with Unity connection ver 1.2 on Windows 2003. The Staff occasionally receive distorted system prompts and messages.The Server is healthy no errors in events manager, CPU usage is < 10% when I checked and there is ample stor...
I have installed Unity to work as AA (AutoAttended) and voicemail. Now in case of AA, unity is able to route the calls to only those extensions which have subscriber in the Unity. Unity is integrated with Callmanager. Callmanager has 1000 extensions ...
Hi, can i twean the snmp trams sent by a cucm 6.1 so i don get so much unwanted info?, i saw some documentation mentioning that is possible, but i have not been able to fiand any that tells you howthanksCesar
Hello,I am running Cisco Unity 4.2 on a Microsoft server windows 2000 service pack 4.When managing users accounts and specially the account menu, I receive and error from the browser either IE 6, IE 7 or Google Chrome: see above the print screen or b...
Hi all,Hope everyone is doing well and thanks in advance for any inputs/suggestions !!!I am working on upgrading my Unity environment from Unity 4.0.5 to Unity Connection 8.x. I have failover configured in my existing Unity 4.0.5 environment with Pri...
Hi All,We are testing the RCC features of OCS with the integration of OCS,CUPS,CCM.From the MOC user's are able to dial the extnsions from the contact list. the problem we are facing here is even the calls are answered which is initiated via MOC .bu...
This morning at Cisco Live 2010, the company’s foremost customer event, we announced the availability of the Cisco Hosted Collaboration Solution, an offering that allows partners to provide a wide range of Cisco collaboration applications to the...
Hi, I have an issue, I tried to upgrade the licence pkg file, I have done all the steps, I mean, I did the re-installation from the bootloader and everything, download all the files and so on. I follow all the steps, and the Re-installation is su...
Hi,I implemented tcl script on 2801. The script simply answer the call and plays prompt. It works fine when I'm calling from pots. When I'm calling from VoIP I have one way audio and don't hear the prompt. The phone RxCnt stays on 0. Here is part of ...
