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Running CUM 7.x and Unity Connection 7.x. My end user would like to be able to press ZERO while leaving a voice mail and be transferred back to the auto attendent tree which gives them options of "press 1 to xx, press 2 to xx" etc.Where do I make t...
we are under the understanding thatwe have to upgrade our Attendant Console software if we upgrade our UCM to version 8. Do people have any idea as to which versions of AC there are out there and recommend a good one.currently we are using the Cisco...
I have the username and pw for the CUE GUI, but cannot access CUE via CLI. Not sure where to go from here. Can I push the pw from the GUI to the CLI? or do I need to reset CUE on the router? And if so, how would I save all data and how would I perf...
HelloI am currently running Unity 7 + Exchange (Unified Messaging). When a some users try to access their voice mail form their email, they get the following mesage "The wav message is secure and can only be played by Cisco Unity supported client"...
Hi,I have a query regarding CTI ports. We are creating CTI ports in IPIVR for the call queing, prompting etc.Do we need to create CTI ports in CUCM also for the Route Point.Regards,DJ
We have a remote location with 1 gateway running MGCP and 1 T1 PRI.We were able to perform the SRST test without any issues.However, MoH did not play during SRST.We have the file uploaded in flash and it is not corrupt as we can playback the same fil...
I have noticed on a number of occasion that syncing between CUCM and CUPS is not functioning properly.for instance when I want to add a CUPC user, and I add the licence to that specific user in CUCM, it is not replicated to CUPS (the CUPC licence fie...
Hi,My customer has an Avaya IPT environment based on Avaya IP Office 500 which has reached its limit. He has got a spare CME router that he would like to use for adding more users by integrating it with Avaya IP Office 500. The cisco Interoperability...
Hi all experts. This may sound a bit dumb question but i always had this confusion.Is there a difference between voice enabled router and CME router ? i mean is it possible that a router doesnt have CME in its IOS but still is called a voice enabled ...
Hi Team,I know might this is very common question for you all.Can Cisco Unity Express send voicemail to an email address? If yes, any additional software license required for the same?Could you plesae provide me the steps how to implement.Thanks,Nirm...
Hi,One of our customers has a stalker and they have asked from the telco to send the Calling Line ID for the mobile calls which are normally blocked by the calling person. When these calls are to a Callmanager user, they cannot see the caller ID as e...
Just upgraded to CUPS 8 and was really excited to try out the V8 client, but it does nothing. It just launches and sits there with the version splash, then eventually it closes.I have searched the forum and havent seen anyone with similiar issues. My...
Hi,Can the Router ISR G2 29xx/39xx support the feature UC Proxy?. The Cisco ASA 5500 has got the feature but I´m not find in the ISRG2 29XX / 39XX brochure.......Thanks
