Unified Communications Infrastructure

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we have UCM 7.1(2), CuciMoc 7.1.3 and OCS R2. After some effort, we are able to get these clients to work on Windows 7, 64bit. Yes, I do understand that Cisco does not officially support Windows 7, 32 or 64 bit yet, but I am not sure this is an clien...

don.click1 by Enthusiast
  • 3 replies
  • 0 Helpful votes

We are going to be doing a fresh install of Unity connection in one of our sites. The current Unity is version 4.0(4) running on a windows 2000 server.  Because the hardware, software and the OS are so out of date and buggy we don't want to attempt a...

I have a client that has the UCCX Supervisor on their desktop.  They'd really like to print the "Agent Call Log" just like it's shown on the screen.  Is there a way to do that?  Historical Reports doesn't seem to have something that similar.  Any ide...

refram by Participant
  • 1 replies
  • 0 Helpful votes

Resolved! UTIM export tool

Is there a tool which will export your current UTIM configuration to import into a new build?  We have customers with up to 20 integrations per server and moving them manually is very tedious.  I have looked at the Ciscounitytools.com as well as Tool...

I have 2, 5.X Unity systems. Neither one is aware of the other.  One Unity is working with unified messaging, the other on a separate network in a separate domain uses Internet subscribers that will forward voice messages to the .  When an outside ca...