Unified Communications Infrastructure

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Resolved! IPT Lab setup

HiI guess I'm looking for advice and opinions really on the best way forward with creating an IPT lab. Currently in our enterprise environment we have a Publisher and 4 subs, 2 Unity Servers, 2 Arc Connect servers and 2 UCCX servers.There's a desire ...

Hi All, I need an advice from somebody who had an experience building Unity Connection 7.X High-Availability Cluster. The question is about CUWL licenses. Let's say, we need to build a HA system with 144 voice mail ports. Cisco says we must have two ...

I have a small office with a UC520 and 8 7960's.  The users complain that when they want to transfer a call to someone that is on the call already, they get rings and then voicemail.  Is there a way to show that the user is presently on the line?  Th...

Currently when we use live record... it only records for 5min (exactly) then cuts off and hangs up live record. We would like to extend this to like 1hr. I have searched and searched everywhere I can think of and have yet to find a place to change t...

ericl by Beginner
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