Unified Communications Infrastructure

Is anyone doing this. If so I could use a little help. Here is what I have done so far. I have activated and started the service. I have also checked the box to allow insecure users. I have set up Feed Demon (RSS reader) on my desktop. The RSS feed w...

I am in the process of upgrading from unity 4.0.5 (connected to lotus notes) to unity connections 7.1.3. We will be using unity PCS and inbox.  We are looking to see if anyone else has used or found any cisco applications that we can install on the u...

I am having some issues with the Salesforce plugin:Automated installation of TSP.We are currently testing with a small group and will then role out to a much larger group.Does anyone have any instructions for how I can roll out this install automatic...

How to add DNS server to CER after Server has been Built?The reason why, the CER 1.3.1 that I upgrade to 7.1, had the switch list by hostname,The install of 1.3.1 had the LMHOST file editted with all the switch names.Is there such thing as a host fil...

for CupC 7.1 to do CTI, does the phone have to be directly connected to the cisco phone?

I have installed a new license in CUEAC to add an additional operator but still only one operator shows up in operator management. Is there something that has to be done after uploading the license to show the second operator?Thanks,Bill

Hello,I set up a Right fax server 9.4. Evry thing is working fine using a PRI link.However, when I tried to configure FXO analog lines to accept and forward T38 faxes, I wasn't able to make things work. There is no fax tone heard when calling the ana...

Hello,one of my customer is wondering if they can simply page through the UC560 to the individual users handsets. they have 7945 ip phones.Please advise,Thanks,

        i have aproblem in CUCM V7.0 that it restarted around three times in one week and the attached file is one of the logs that appeared when it has restarted ,my server plateform is 7816I3 with 2 GB memory. i want to know what is properly to cau...

Hi,     Our various customers have Unity Connection 7 installed with Australian English locale. Is there any way to disable the US English locale so that the users don't get confused and record their greetings in the wrong locale? This has led to som...

I have a customer that has an old MCS that cannot be upgraded to Unity 7, they are running Unity 4 - They have UCSS so we have a PAK for Unity 7 and have ordered a new MCS appliance to install Unity 7 on. does anyone know the best route to migrate Un...

What are the steps to upgrade Unity from 4.0.2 to 4.0.5?The reason for the upgrade is to get to 4.0.5 to use COBRAS to migrate info from 2 unity server to 1 unity server running 7.1Unity 4.0.2 is:Voicemail Only.No Failover.I just want to be safe on t...

Dear All, Is it possible to integrate the Communications Manager Business Edition with Mobility Advantage ? Also, is the Presence server a requirement for the Mobility Advantage integration to the Communications Manager ? Thanking you in advance. ...

Does somebody have a compatibility list between Presence 8.0 and CUBAC different versions?Thanks- Alex