Unified Communications Infrastructure

Hi All,  I am facing problem with CUPC 7.0.4 Calendar issue, I uploaded the exchange SAN certificate in CUPS 7.0 server its fine no error status (green )When i activate the my exchange calendar  shows me as busy in CUPC, the status not change to busy...

Hi all,We recently upgraded Unity 4 to Unity 7 in a-la-carte licensing. As far as my understanding goes the user licensing model in Unity 7 is that all subscribers are UM subscribers and there are no more VM subscribers any longer.Below is a Unity Li...

Hi, I have some confusion on configuring SNMP and Trap notifications to a network monitoring box we have. When I enter Unified Serviceability and go to SNMP Notification Destination Configuration and try to set up the trap notification, it asks for a...

Hi all,I need to upgrade a phone system to 7.1.3 from 5.1, I have a question regarding DLU for the Phones. Do i need to order new DLU lic's for the phones or i can use the DUL that was ordered for CUCM v 5.X. No UCSS covers the Phone system.ThanksMoh...

Hi all.I have started cvoice 6.0 and came around this statement"Because SIP is a peer-to-peer protocol, the Cisco Unified Communication Manager does not control SIP devices, and SIP devices do not register with Cisco Unified Communications Manager."S...

Hi,Is there a guide available for Standards to maintain for software application integrations/interactions with different UC Products. Defining Cisco standard recommended practices or approved procedures for application integration/interaction with i...

I have a brand new router, 3825 and licensing so no worries there.  I also have some discs Cisco Unified Communications Express Products and Cisco Unified Contact Center Express/ IP IVR.Question 1) I am trying to install CME (which I hear is now Unif...

Hi we are upgrading our call manager from version 5 to version 7, please let me know the steps and also the other neccessary steps that i should take before starting the conversion from 5 to 7.Many Thanks

HiI'm trying to setup a voice enabled directory handler in Unity connection 7.1.3.I have all configured and seem to work ok except one issue.I can only call subscribers by Name, i can not call ext and other numbers example outbound calls. when i try ...

On the IPC turrets there is a way to see the speed dials of all the traders in your group.For example if i need to call one of Bob's client, i can list his speed dial from my phone and hit dial, it is a very simple 2-3 button step. Do any body know o...