Unified Communications Infrastructure

We use CallManager 4.1(3) and have a Unity 4.0(5) Call Handler as a Auto-Attendant.  We are having trouble with a specific caller calling into out facility and harrassing one of our employees.  I want our phone system to identify this caller (we know...

I purchased some CUWL Standard licenses, L-CUCM-UWL-PAK.  I registered that PAK number, received the license file, loaded it into my Publisher, and rebooted the Publisher.  Where do I get the corresponding Unity license file to load into my Unity ser...

Couple of questions about MeetingPlace 7.-What is the best way to provide fault tolerance to the MP web servers? Can you front end with a CSS/ACE or is it best to just have multiple DNS 'A' records for all of your web servers.-If you enable SSL on t...

Hello,at a costumer I have a Unity 7.0.2 with Backup 1.1.14.Manual backup works. It saves the backup files to the remote location.The scheduled backup do not work. Its configured and activated but it do nothing. I have no logfile and no backupfiles.W...

Hi friends ;new CUMA installation for MCS7845-I2 server. Just follow the instruction installation step. Right after finish the installation some how not able web access to CUMA server. the web links is http://10.10.10.1:7080/adminportal . Suspect tha...

Hi;it s possible to have the call intrusion in CCM 7.0 BE?.How can i configure it?Regards.

Dear all,I set up unity 5 with exchange 2007 ..everything is working except MWI.MWI is not working for all users.I checked everything any idea ???ThanksThomas

Hi,I have received Cisco USB Token for Generate Certificate (USB security TOKEN) during the rolling the USB token with CUCM 7.0 its ask me for Token administrator password … but I don’t know the password so I try to recreate new administrator passwor...

We have just purchased an upgrade from Unity 4.0(5) to Unity 7.0(2) and a new server.On the old server we have 310 ordinary voicemail only subscriber licenses as well as 310 unified messaging subscriber licenses and we are currently using only the 31...

Hello All & Greetings.I am hoping to find a link or something, which will give me a complete menu structure of CUCM 7.x. Even better would be material that would also show  a screen-shot for each menu item selected. If there's a book with all this, t...

we have UCM 7.1(2), CuciMoc 7.1.3 and OCS R2. After some effort, we are able to get these clients to work on Windows 7, 64bit. Yes, I do understand that Cisco does not officially support Windows 7, 32 or 64 bit yet, but I am not sure this is an clien...

We are going to be doing a fresh install of Unity connection in one of our sites. The current Unity is version 4.0(4) running on a windows 2000 server.  Because the hardware, software and the OS are so out of date and buggy we don't want to attempt a...