Hello,I was wondering if anyone has a little more insight into if the Migration Export tool is supported with Unity 4.0.2. I have contradicting documents on Cisco's site and ciscounitytools.com website. Thanks,George
New guy, old install. I need to find the version that I'm running as well as where to find patches/updates.I searched my brains out, but found only the upgrade guides and Windows patching Wizards.Thanks!
Hello! Used COBRAS to backup and restore CUCMBE CUC users and Call Handlers to stand-alone CUC version 7. That went well. Installed stand-alone CUCM version 7 and used BAT to import the old CUCMBE phones/users. That went well. The issue is that ...
What are people doing in the education market to support a softphone for Macs? As far as I know, Cisco doesn't make one (I could be wrong but I didn't find one).Thanks!
Hello,We are going through a problem in which CTIOS is not allowing us to monitor our agents, I read in a different post that the driver PRO/1000 7.2.17.803 should be installed, however I cant find it anywhere, does anyone jnows where we can download...
Hi,I have configured Extension Mobility in CUCM 6.1.2. Devices is enabled with EM and User Device profiles are created. The issue is that user is able to login to the phone successfully and i can see the profile logged in device on the web of configu...
Hi there.I'm not good at eng , so please understand me. :-)since several weeks ago,. ip desk phone is working abnormal.I called to someone and he got a call. then he can hear hold sound even tough I didn't push hold button.it got back to normal after...
For those of you in the who have interest in the IP Phones 6900 Series, we've added interactive online models, available to you via Cisco.com, for the IP Phone 6901 and IP Phone 6911 endpoints and these are now live!These interactive models are free-...
I upgraded our Unity VM only server to server 2003 and reinstalled Unity 4.2(1) and restored untiy from backup. After the restore there are multiple errors in the Application log. I have engaged two different Cisco TAC people and neither of them coul...
After a recent Unity reboot all came up fine, all processes started, all looks fine but the voicemail messages are blank !!!They seem to be a sensible size as an Email attachment in outlook but no sound at all, same with people using 7940 type phones...
Does anyone know if there is a way to setup Unity so that when a user calls into their mailbox from a remote location, they can then capture an external line and make a call from within Unity?
We have a help desk person that speaks French as a 2nd language. We are going to be notifying our Paris office that they can call a number and get a French speaking agent.I thought maybe we could set up a call handler for this and add this DID dircet...
Dear All,I am very new to Cisco VOIP solution. We installed CCX software at our lab. We developed a sample application using CCX editor and we are able to invoke the application through CUCM extension.I hope the IVR application developed using CCX ed...
Unity connection 2.0 with G.729 IMAP client cannot play via MS Player: missing codec, any idea on how to option/purchase this plugin, or any work arounds other then going G.711, ThxSipro Lab Telecom ACELP.G.729 (133) codec
Hi,I configured a Presence Server with Personal Communicator. The Presence server have a LDAP Connection. I can add users. The problem I have is that I see no Presence state at the communicator. At the communicator at the check everything is green. W...
