Unified Communications Infrastructure

It sounds like Unity Connect supports the G.722 codec, but Unity 7.X does not.  Is this true?  Does anyone have experience with running G.722 with Unity or Unity Connect?  Could support for G.722 be in the 8.X release?

Hi All,I am running in to a problem where hairpinning of calls fail. Please find the below Q931 debugs outgoing call.I am using MGCP as the gateway protocol. I am trying to achive hairpinning of calls of on the same E1. I am using cisco PGW2200 as my...

Hello,I installed Unity 7.0 at a costumer. It works great.Now we have the problem that a caller cannot record a message. It is possible to listen to old messages but not to record new messages.In the eventlog there is an error 1394 CiscoUnity_ConvSub...

Hi I have an issue where one particular user won't sync from CCM to CUPS. All other users are are ok and the CCM config for the problem user is all ok. When I go to CUPS Application\CUPC\User Settings the user is listed but without any devices or lic...

Hi Cisco,I have a problem with a user that won't appear on the CUPS 6 server.They are on the Call Manager 5 server and have the licence applied to them but they will not appear in CUPS.History:Users call control wouldn't function in this CM cluster b...

Does anyone know a way to measure the daily message voulme in minutes or daily message store storage usage?

Some of my messages left to me in unity have the "From" field in them.  ie, You have 2 message, message 1 FROM  "NAME" , then message.and message 2, then plays message.What does Unity use to populate the From "NAme" field?  Basically, that name is th...

Hi,I need to design an architecture using CUCM 8 and UCS. Where can I find documents about guidelines and sizing for that ?Best regards,Marc OSSARTmarc.ossart@ntt.eu

I have a user who's standard greeting got disabled somehow in Unity connection. Is there any tool like DBWalker to use to reenable it?

I am setting up a Call Handler for an auto attendant.  I figure it is easier to ask ahead of time instead of having to reconfigure mistakes.  I have Unity 5 and Call manger 7.1.  I need to setup an auto attendant that will work after hours and when a...

Hi,I have a unity express and cue.I configured two DN numbers for call forwording fecility.ie if the call coming to one DN if not picked it should be going to second DN and if that DN also not answer it should going to voice mail.But now call is rout...

I have to Unity 7.0(4) servers running VM-only with Failover. If I run DiRT on the "secondary" server, where the mail store resides, I get an SQL error in the log:(error) in cmbBackup routine:[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open...