Unified Communications Infrastructure

Resolved! Unity 5.x turn off loop detection?

Im trying to work around not creating contacts in Unity and using Call Handlers as contacts.IE, In a call handler, the caller wants to transfer to an extension, but the extension is NOT a Subscriber. Typically, we would built a contact in AD or in t...

Unity 7.02 Subscriber import problem

I have a new install of Unity 7.02 UM with an Exchange 2003 integration. The integration has gone smooth to a point and I can import users directly from Exchange with no problem. My problem is that once the subscriber has been imported into Unity, ...

re-run msg store wizard

we have unity 5.0 prim & sec.we need to rerun the msg store wizard.i know its run from the add/remove programs, my question is does it need to be run on both primary and secondary unity?thanksRob

Unity connection default settings

In trying to get other things operation on Unity connection I have managed to make it not work correctly.When I go into the system it asks for an id and pin, before it would just ask for the pin and then you would hit * if you wanted a different numb...

Unity 5.0.1 high cpu causing gaps in messages

Hi I have a client with a unity 5 box which seems to get high cpu. This results in gaps in the recordings also network response goes to 1.6 secs response to a ping. The server is now failed over and it still has very peaky cpu upto 100% even though r...

Resolved! Unity 7.x and GSM/COBRAS for Subscriber Migration

Hello,I have read several posts and all have confirmed that a combination of GSM and COBRAS is the perferred method for moving a subscriber betweeen two digitally-networked Unity 7.x servers (Unified with Exchange 2K3).Concerning subscriber data, wha...

Skinny Vocie gateway

Hi,Please let me know how to make the port register with callmanager. this shows "Unregistered". I have tried to shut and unshut both the dial peer and the voice port. the voice port shows device state - OOS. how to make it IS. Help is much appr...

Unity Connection 7.1x Reports - Users who have performed self-enrollment

Does anyone know how to figure out how many people have self-enrolled, or recorded a greeting/name?We have 5750 users due to go live soon -- we want to get an idea of how many of them are ready. thanks!

Unity QSIG with ISR

I want to setup this design as seen in figure 1.http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/misc/guide/cuc7xintqsig.htmlWhich I see no issues with. What I want to do is also use the ISR as h323 to my CUCM. So basically I...

Extra buttons for 7970 and 7961

Each phone supports only two expansion modules (14 buttons each expansion module). So total is 8+14+14 += 36. I need around 60 buttons on the phone.So is there any way to get more buttons for the IP phones. Does Cisco provides any software’s which ca...

Procedures for Installing a French Unity Application

I have a customer that has Unity 4.0(3) installed (Application) in French and I am in the process of upgrading them to 4.0(5). Can anyone point me to the documented process for installing Unity (start to finish) in French? This is at the applicatio...

Cisco Unified Mobile Communicator

HelloCan i use unified mobile communicator version for blackberry over a wireless network (wifi) ??, the idea is not to use the mobile data network for the connection. Thanks,

CAR CUCM6.1 Media Info Null

Hi,Why sometimes the media information is not collected? This happens even between 2 extensions. This is displayed in 'CDR Search by User Extension - CDR-CRM Search Results'.Thanks.

Multiple Unity-CallManager integrations and Voice Ports not registering.

Have a UCM 5.1 Cluster and 6.1 Cluster using the same Unity 5.0(1) Server (failover with exchange). After changing the existing integration and adding the new 6.1 integration I cannot get the voice ports to register with either CallManager. Verifyi...

Unity 4.x and CCM 4.x

I have a particular call center manager who suggests that when callers leave a VM, they are not actually received by his agents. I've tested the IPCC script and it correctly routes calls to the Unity subscriber extension.My question is - is there a ...

Unified Communications Infrastructure

Forum Posts

Resolved! Unity 5.x turn off loop detection?

Unity 7.02 Subscriber import problem

re-run msg store wizard

Unity connection default settings

Unity 5.0.1 high cpu causing gaps in messages

Resolved! Unity 7.x and GSM/COBRAS for Subscriber Migration

Skinny Vocie gateway

Unity Connection 7.1x Reports - Users who have performed self-enrollment

Unity QSIG with ISR

Extra buttons for 7970 and 7961

Procedures for Installing a French Unity Application

Cisco Unified Mobile Communicator

CAR CUCM6.1 Media Info Null

Multiple Unity-CallManager integrations and Voice Ports not registering.

Unity 4.x and CCM 4.x

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