Unified Communications Infrastructure

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Call forwarding to another extension then to voice mail is keeping the original extension

We have a number of extensions that need to be forwarded to a general number.  The issue is once they are forwarded then if the general number is not picked up they go to Unity, the issue is they are retaining the original extension and once they get...

Unity 12.5 stops working with MS exchange 2016 after upgrading to FIPS Mode

Hello all, we were tasked to implement FIPS on our UC cluster. after we did this we can no longer send voice mails to outlook. I have added the certs, opened the firewalls, configured the users and provided the rights and it still wont connect. curre...

bparker by Beginner
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CUCM Outbound Call Failure to a Specific Number. Your call cannot be completed as dialed please consult your directory

Using CUMC 11.0.14331 Router as Gateway - no Voice-translation rules match 'blocked / unassigned' numbers describedSIP Trunk to Windstream Route Filters only block 900 and 976 numbers and International numbers if applied to a deviceAll Route patterns...

Bob.Myles by Beginner
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PCD and Esxi - Firewall Ports/Protocols Needed.

Dear Team,We have deployed Prime Collaboration Deployment [PCD] and while we try to add the Esxi, we are receiving a message as "Failed to mount Cisco Prime Collaboration Deployments export as NFS store to the ESXi Host" PCD Version 12.0 and Esxi 6.5...

Issue with CUCM & call forward to PSTN - content of Diversion header

Hello, Description of the callflow : PSTN (066222222) calls CUCM (055711711) -> internal line number 711711.line 711711 has a CallFwdAll configured to PSTN (047411111)line 711711 has an External Phone Number Mask configured 055711711Behaviour :On the...