Unified Communications Infrastructure

Hi,I am facing a strange problem with one way voice issues on internal calls through Call Manager as well calls going out the MGCP Gateway. We can have 2-way communication on a point-to-point call with no issues. However, when the call is transformed...

HI.when we are calling from remte end as a ICT call we recieved the call and hear the voice but from our side voice is not going pass through.even we are not able to dial calls to that region. its a ICT with gatekeeper and checkd each everything , it...

HI all,I have  AIM-CUE(v 3.2)  on 2851 Router with IOS image Version12.4(22)T4 (c2800nm-advipservicesk9-mz.124-22.T4.bin)with CCME version 7.0(1).I have been trying to make the Aim-Cue run and come up for initialization with every method I know of, b...

Hi all,I'm having some issues accesing the web sa page, The Unity is fully operational, but can´t access the system administration web page or the status web page and i get the same result, the web page never open, keeps trying.I access the unity ser...

Does anyone know how to change the link for the notification email (SMTP) and put in a different URL to access the server?The customer would like to have their external DNS name on the email for the users so they can click on it to get to the PCA web...

Dear Allcan any body help me or assist me to type my own message at the botom of the phones by default its your current options but i tried to much to change it or find any way to change and i failed.in Call Manager express it was easy to change just...

Hi All,I am now integrating CUPS 7.0.2 to CUCM 7.0.2.10000-18, and CUCM is using its local user database and CUPS have a LDAP integration. Also, this setup does not use DNS.I have installed CUPC and configured the IPPM phone service for the IP phone....

Hi All,Just recently a couple users have reported an issue that when a voicemail comes in, all the wav file contains is "An error has occured" message. This is an intermittent error as the rest of the messages come through fine. This seams pretty rar...

I have several voicemail subscriber accounts that are used as a shared account for VMs that roll-over from UCCX Contact Center.  Right now I use "Message Notification - Text for Cisco Unity Inbox" to alert our Call Center Agents that there is a new m...

Hi, We are using CUCM 6.1.2.1134-1 and we have created the OS users accounts with privilege level 1. Is it possible to fetch any report showing the activities performed by each user on OS page or CLI? Like which user has changed the IP settings etc.