Unified Communications Infrastructure

HII was wondering if any one els have the same issue when adding an external service for TTS voicemail.I get this error message when doing a test and have just aout tried everything."The server type pased in is different from the server type reported...

From viewing various threads it appears the migration approach of installing Unity 4.x on a VMware server, running DIRT backup/restore to move database from existing physical servers to VMware and then installing Unity 7.02 inplace on the 4.x VMware ...

Hi,I have a customer who is looking at replacing Unity for Exchange 4.x with Unity Connection 7.1.With their current version of Unity voicemail messages are stored on their Exchange server and appear in their Outlook Exchange inbox. When they listen ...

Hi,Is it actually possible to do the billing on an ISR router without using CME, like terminating the VOIP traffic on 2821 router and then sending it to Voice PRI. I will only need billing there wont be any CME. Please also suggest any billing softwa...

Dear all,i have Cisco Unified Communications Manager 6.1(1).i need support for recored conversation at my call manager, i know how to enable recording from call manager but i don't know how to save this conversation by SIP for exammple2-how to enable...

Hi All,      Can any one please provide me the fonfiguration for Forced Auth Codes for CME. Client requirement is he required each user should have his own FAC code. That means if 10 users are there means we need to provide 10 different FAC codes.Ple...

I would like to configure the following set up in Cisco Call Manager 7.1 any help will be appreciated. User A, B and CUser A phone rings... User B and C need to be able to get the phone call for user A. In other words when a call comes in for user A,...

Dear all,We have a Unity 5.0 server integrated with Excahnge 2003. I want to know how Unity will behave if the email address of a subscriber is changed in AD.- Will any change in unity be required to keep the subscriber getting his voicemail in the e...

Has anyone tried to connect a Ipod Touch to cucm with a sip client... Is this even possible? Please help if anyone has... So I dont go looking for a needle in a haystack...

HI,Am trying to add graphics to my 7942G and 7962G IP phone models using callmanger version 7.1 but its not working.am using another guide which requires you to convert the GIF image into XML then upload it to to a given folder on the callmanger.  i ...

Want to know the steps by which we can configure X-lite softphone or other softphones with CCM

HI, i;m running Callmanger Business edition 7.13, in older releases (6x) i used unity connection contacts to access extensions without mailbox from the autoattendant. Now on on 7.1.3 version, whean i try to reach this extension the sytem says "this i...

I have setup the idleurl as per the instructions. When I try the http://xxx/ciscoipservices/asp/idleurl/idleurl.asp I get host not found. Is there something I have to do on the windows server to advertise this?