Unified Communications Infrastructure

Resolved! It seems that E1s got stuck during certain times in a day

Hello:I manage a gateway router 2901 and it works with a CUCM and UCCX. This router has 6 E1s ports and during certain times of a day all ports are used, but on CUIC I can not see a queue number that make sense with the total amount of channels used....

Resolved! Removing the word "Sorry" from System Default Greeting ‘Sorry, <users name> is not available’

Running Cisco Unity Connection version 9.1 Does anyone know how to remove or replace (with "Hello") the word "Sorry" from System Default Greeting ‘Sorry, <users name> is not available’? Thank you

VCS Socket error

Getting these errors in the VCS Control log. information has been changed to protect the innocent.All ports are allowed between the Control and Express.The TLS Zone between the two show as active.What is the cause of this issue? 2014-09-30T14:24:43-...

Resolved! Stopping Cisco DRF Service

Unity Connection V 7.0.2. I want to stop the Cisco DRF Master and Local services. Looks like I can't, is this true? I have a hung backup job that has been cancelling for several hours. I saw in another post that stopping the TOMCAT service will st...

Resolved! Call Manager Subscriber cannot connect to Publisher NTP

I am running 11.5 and recently without any changes in our environment the Subscriber is spitting out the following error every 2 min:Primary node NTP server, cuc-pub, is currently inaccessible or down. Verify the network between the primary and secon...

Cisco Call Manager - Route Patter and Route Class

Hello Community,what is the main porpose of the Route Class under Route Patter? What exactly is the function of this field? Do you have some examples of when to use which value?

Interop between Cisco applications Webex / Jabber

Is it possible, from "Cisco Webex Meetings" application, to connect to a "Cisco Jabber" meeting (PMR - Participant code) ? If so, what is the format of the link to enter into the cell "connect meeting" ?

Alias is not updated after perform full LDAP sync in Unity

Hi all, We have batch of users need to update sAMAccountName in AD. i have performed full LDAP sync in CUCM and Unity after the change was finished in AD, it is all good in CUCM, but only 50% users in Unity whose alias are updated. The Alias for the ...

CUCM home lab

Hi All i like to create CUCM home lab kindly help me on this what configuration of Server i need for this and which CUCM is best for this . i know this is very basic question i google but get confisued they is alote of material available on it. . ki...

Google Meet pin not accepted when entered

Using a Cisco IP Phone model 7962 - all users attempting to dial in to a Google Meet session upon entering the PIN for the meeting are prompted to enter the PIN and press enter. This repeats with no access. If a cell phone is used the PIN is accepted...

Support for WebEx Room Kits and Room 55, Room 70 in Prime Collaboration Assurance

Looking at the 12.1 docs for PC Assurance, I see no mention of support for the new TelePresence devices. Do we know if these are supported yet? https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/setting_up_devices/PCA_12-1/Setting_up_...

Services Tab keeps opening

So after a fresh install of Cisco Unified Communications Manager System version: 11.0.1.10000-10 I've had the problem that most of the phones that I would register with CUCM the services tab would open up constantly with a blank tab and say "Select s...

Resolved! Cisco Call Manager 11.5/6 migration to new hardware then upgrade to 12.5

I am in the process of upgrading the hardware for my CUC cluster and am trying to decide which path is best. My current hardware is Cisco approved but it is out of resources and warranty so in order to gain the benefits of 12.5 I have purchased new C...

Resolved! Clock Source Network vs Internal vs Line

Does anybody know what's the difference between clock source network, internal vs line? Thanks.

CUCM 8.5 Public Space Licensing

In CUCM 8.5 is there a way to determine which phones are using Public Space Licensing in a deployment? I need to get them converted to UCL but need to know model is using which license type.

Unified Communications Infrastructure

Forum Posts

Resolved! It seems that E1s got stuck during certain times in a day

Resolved! Removing the word "Sorry" from System Default Greeting ‘Sorry, <users name> is not available’

VCS Socket error

Resolved! Stopping Cisco DRF Service

Resolved! Call Manager Subscriber cannot connect to Publisher NTP

Cisco Call Manager - Route Patter and Route Class

Interop between Cisco applications Webex / Jabber

Alias is not updated after perform full LDAP sync in Unity

CUCM home lab

Google Meet pin not accepted when entered

Support for WebEx Room Kits and Room 55, Room 70 in Prime Collaboration Assurance

Services Tab keeps opening

Resolved! Cisco Call Manager 11.5/6 migration to new hardware then upgrade to 12.5

Resolved! Clock Source Network vs Internal vs Line

CUCM 8.5 Public Space Licensing

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