Unified Communications Infrastructure

I have a customer that has Unity 4.0(3) installed (Application) in French and I am in the process of upgrading them to 4.0(5). Can anyone point me to the documented process for installing Unity (start to finish) in French? This is at the applicatio...

HelloCan i use unified mobile communicator version for blackberry over a wireless network (wifi) ??, the idea is not to use the mobile data network for the connection. Thanks,

Hi,Why sometimes the media information is not collected? This happens even between 2 extensions. This is displayed in 'CDR Search by User Extension - CDR-CRM Search Results'.Thanks.

Have a UCM 5.1 Cluster and 6.1 Cluster using the same Unity 5.0(1) Server (failover with exchange). After changing the existing integration and adding the new 6.1 integration I cannot get the voice ports to register with either CallManager. Verifyi...

I have a particular call center manager who suggests that when callers leave a VM, they are not actually received by his agents. I've tested the IPCC script and it correctly routes calls to the Unity subscriber extension.My question is - is there a ...

There seems to be too many ways to integrate Unity Connection and I cant seem to find which way is better or not better.For example:If I have CUCM, that is LDAP enabled, and CUC that is AXL with CUCM, I can then "Import" users from CUCM, *** but only...

Has anyone implemented a way to have Call Manager send an email notification when a backup has failed or succeeded with the Disaster Recovery System?

Hello All, Is there anyway to have IP Communicator integrate in some way with exchange so that you can dial your exchange contacts from IP Communicator? ThanksJason

We are using Cisco Unity 7.0. When one of our user's line is called from an external number his greeting repeats itself before the beep is heard to leave a message. Any idea how to correct this? I have deleted his profile and re-added it and it st...

We are trying to configure Unity connection to allow us to transfer directly to a VM box with the least amount of key strokes. We have it in our old Meridian Mail system and are trying to create a similar scenerio in Unity. Any help would be greatly ...

Problem: We use 5 digit dialing on a CUCM cluster integrated with PBX's in health care. We are migrating to Unity Connections 7.1 at the end of the month. When we setup an auto attendant we are finding some pretty major limitations. First off # do...

Hi,Small issue with a small number of users (my subscriber being one of them) where MWI is not lit and the message is not in Unity if you login via phone. Though the wav file is sent to my inbox. This only happens when the VM is left from an external...

I will be using connections 7 for a auto attendant style directory which then ultimately route the caller directly to the user's cell phone. Is there anyway to make these users immediately available in the directory listing without having them go th...