Hi all,WHen trying to add IMAP external service, I can't see the IMAP entry in the service TYPE combolist.Is there any config to do to enable that or any specific licence to add ?best regards,
Hi all,WHen trying to add IMAP external service, I can't see the IMAP entry in the service TYPE combolist.Is there any config to do to enable that or any specific licence to add ?best regards,
Hi all,I would like to set set up a Break Hours greetings (closed hours and wek-ends) to a Unitu Connection 7.0 Call Handler. I can't see exactly where/how to do that.any help please.
I have UNITY 4.x and CCM 4.x. I try to input an extension in the profile of the call handler. When i dial the extension i get "your call cannot be completed as dialled". I have two Unity servers in a cluster.I cannot make changes to the other server.
I have unity server 4.x and CCM 4.x . I need to set up an IVR. Everything is working except in the caller input section of the call handler. I want to be able to transfer to a hunt pilot number. I only get the option to transfer to individual phones ...
Hi Everyone,I am configuring failover on my primary Unity 7.0(2) server with ES20 patch. When i run the failover configuration program I get this error and it exits out.FAILED TO VERIFY THAT MICROSOFT SQL SERVER IS INSTALLED ON THIS SERVER. ENSURE T...
We have several Unity 7.02 servers configured with failover, which are still on the W2k OS. As a result of this OS being retired next year, I am looking for the most straight forward and complete approach to upgrade the servers with minimal downtime ...
I can integrate the Cisco Meeting Placce Express and the Cisco Call Manager Express? (I only had integrated the MPE with CUCM).
we have 3 digitally networked Unity 5.x servrs - 1 dialling domain, same AD etc.server's 1 and 2 recently lost connectivity to its DC recently but this has now recovered.Updates on server 1 and 2 are being replicated to servers 3 but servers 1 and 2 ...
hello,in the event of a crash of our production ccm 4.1(3) box, we plan to failover to our ipcc express server. (same ProLiant DL320 G2 model)we are running BARS backup.would this be too time consuming? I started reading here, but not sure which dire...
I found winlogon.exe was using over 800MB of memory on my Unity 5.0(1) server. OS is 2003 SP1.Per google-research, this is caused by KB912354. http://support.microsoft.com/kb/912354We were also getting Application Event Log errors with Windows Produc...
I need to trunk a cisco unified communicationbs manager (using the 7835 platform 3 ea. for redundancy) to a Avaya G3i v12. What kind of card or licenses will I need? The initial number of devices that will connect to the 7835 is 160. I also will need...
Hi, I have CM 4.1. I was tasked with finding out how many calls we get in a given month/week/day. Incoming and outgoing, and as specific as a single extension.Is this sort of reporting built in to CM, or do I require a 3rd party program? If so, what ...
Hi Everyone,I am currently setting up my second unity server and have run into a problem. Please take a look at the attached picture. For some reason when I get to this step the drop down boxes are not populating. Any ideas?Mike
Hi all,I've read on 'hw/sw compatibility' about cuom 2.1 and cucm compatibility and I've noticed that the last CUCM release supported is the 7.0(1): is the 7.1 supported too? If no, what about roadmap?Many thanks in advance for your supportGianluca
My CUPS 7.0.2 integrated with CUCM 7,All of those function work correctly,except the IM.the msg send to another user always delay more than 20s,Instance Msg not immediately!!pls help me~!
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