Unified Communications Infrastructure

About 3 weeks ago we installed a vg224 analog gateway and have some fax machines on this along with paging. Last week random ports would go dead. If we moved whatever is on that port to a new port and re configed the new port it worked fine for a few...

HelloKindly help me out how to access the the database of CUCM 6.1.3.Thanks

Unity 7.x, Exchange 2007, Active Directory 2008.Client reports the following for their REMOTE CUPC/softphone clients: Internal caller calls, gets ringback, can leave message. Message shows properly in both CUPC and e-mail application. ...

Hi,I Installed IP Communicator in the One of the laptop who having the VPN network access also. But now we are facing one problem. They can only make internal calls after connecting vpn network. But if they trying to reach PSTN network they are getti...

I would like to know the part no. of Cisco Unified Mobility Advantage, Release 7.0 (Software Only)Thanks!

Our customer using Unified messaging and assoicate to the customer AD and ex2003, after the Unity hardware damage, we reinstall the Unity and cannot import the user from unity. We think that the AD database was record the user that got voice mail bef...

Hi,Would like to know if i can install my Unity to support failover using SIP?IF yes, which version of Unity do i need to consider?IF no, any reason why it doesn't suuport? Any BUG ID associated?Thanks

Cisco Personal Communicator 7.0(2.13496) on CUP 7.0.1.11000-2 does not want to update status when I go off hook or on the phone on Desk phone. It does update status when I'm set status manually or during idle timeout. I can use desk phone mode or sof...

We are running DiRT to move a 5.0(1) system to new hardware. We received three different cmbrestore errors during the restore process:1. "Error in cmbRestore routine:Path not found"2. Error in cmbRestore routine:ActiveX component can't create object...

Guys, I am trying to integrate my UCCX 7.0 with CUPS 7. and when I enter the user details in CAD under the AXL user information, I get the following error:CDAUI2034: Invalid Cisco Unified Presence Cluster usercredentials. Configured user must be able...

Doing a post-mortem on a CUCM migration gone bad....Customer was running CUCM 6.1.3 and wanted to go to 7.0.2.  The partner knew that this was not a supported upgrade path, but this was prior to 7.1 FCS and the customer was eager to move forward (and...

Hello,Am running CM 4.2.GSM calls are made via the Quescom GSM gateway.The quescom is registered as an H323 gateway.Am able to make calls through the gateway without any problem.The issue is the number is not displayed on the far end.The quescom is c...

Hello, I have just installed unity 7.0(2) server on win 2003 St Ed.When I try to launch System Admin or Status monitor and after I prompt my unity administrator login I have an IE error that says the page cannot be found (http 404).I have looked unde...

I would like to set up TAPS on my network. Do I need to set up a Cisco CRS Server in order to use TAPS?

Hi,We have CUCM6.1 with Presence 6.0. Everyone (about 100 users) is working fine with CUPC, except for one user - who always shows up as "On the Phone". If he's online, is says "Online, On the Phone", if he's offline it says "Offline, On the Phone"...