Unified Communications Infrastructure

Need help for this migration path.Old unity 4.0 - voice-only configurationNew unity 7.0 - unfied messaging on new hardware.Issue: Users on unity 4.0 exchange currently have different aliases from the new exchange server that they are going to be migr...

customer has unity w/ unity failover. Noticed that both servers have the snmp string option grayed out.has anyone seen this before? Does the service need to be reinstalled? if yes, do serverrs need to be rebooted?thanksRob

I am staging UCM 6.1.3.1000-16 with CUC 2.1.3ES23.1000-23 and we have a strange problem. When we import the UCM users into CUC, they can still be displayed in the list on UCM, but when you click thru for the user page, it comes up blank. The only use...

I have installed attendant server in win2003sp2.and TSP also i have installed in attendant server.and i have created an end user in the CUCM 6.0 as per the document.I have created a user group with these rolesStandard CTI Allow Car Park MonitoringSta...

Hi,May I know whether can we just transfer the data and information directly from 4.x to 7.x unity?What are the important stuffs to look out for when doing the migration?Thanks

Hi all,I'll like to know if anyone has integrated MeetingPlace billing records with a third party billing system before,how it was done and which billing system was used.All suggestions will be appreciated.Tomslin

hi all, i've to configure Auto Attendant on the same unity connection box which should play only after office hours .. lets suppose ofice time is from 9am-5pm .before 5pm whom so ever call it should go to the operator (no need for auto attendant feat...

Hi all,I have two core switchesSwitch A and Switch Bone publisher and one subscriber ......publisher and subscriber each has two lan cards, i have to configure redundancy between both interfaces of each server !!! i mean first network port of publish...

i'm sure this should work, but looking for confirmation as every account i've built so far has been from our Exchange...

Does anyone know how to get Outlook to forward a voicemail from IMAP connection to UC to a exchange user (the users normal exchange account in outlook)? When they try it just sits in their outbox. I believe this is expected and the way it works since...

Hope someone can help with this one, or two problems.... I'm working on a new install of Unity 7.0(2) and integrating with Exchange 2003. The install appeared to go fine. I am having a couple of issues though. The first one appears to be related to l...

Hello,We are using CUPS 6.0.4 with CUPC 7. 1. I'd like to deploy CUPC to users with some pre-defined contacts. Is there any way to do it? Or is it possible to export my current contacts and import it to other users?2. I need to install the CUPC with ...

Hi all;i'm asking if there is a way to limit the maximum number of calls for UC520 to 4 or 5 callsthanx in advanceMed