Unified Communications Infrastructure

Hi We need to send a pre-recorded audio .wav file as a voice mail to multiple Unity subscribers. We have created a distribution list comprising of all the subscribers involved for this purpose. But is unable to figure out any options to attach/send...

We are currently running an Exchange 2003 environment and Unity 5.x. We are migrating to Exchange 2007 SP1 on a different server. We want to be able to do a phased migration to Exchange 2007. Can Unity send voice mail messages to both servers.User...

I have problem with Unity, when caller External User is not able to leave voice mail after no answer timeout and busy. Call flow PTSN->h323 gateway ->ccm->Unity connectionI create a translation pattern on ccm for translate all incoming calls from PT...

Hello,How to migrate CallManager 4.3.1 to Communication Manager 6.0 ?Thanks

I've juts installed Unity 5.0 in VMO environment, where a pair of Unity servers are DC/GC, whenever I reboot a server Unity fails to start, however manual start works just fine and all appears to be fine. I am repeatedly seeing the following error i...

Set-upPSTN Gateway--MGCP-->CCM4.1.3--->ICT--->UCM5.1.3--->Mobility Manager/IP PhoneOutCall for MM --->MM-->ICT---4.1.3--->Original GatewaySo the question is this. Has anyone tried to place a call into a 4.1.3 system, forward it across an ICT to a 5....

We are currently new to Unity but are loving it. Our only problem that we have is that we have a very large Active Directory and since we are only a small piece of the company that was able to implement VOIP we are unable to extend the AD schema for ...

Some of our users are getting the message “YOUR MESSAGES ARE NOT AVAILABLE” after logging into their voicemail from the phone. We have Unity 4.2 on a dedicated server running Exchange 2000. I have tried running the permissions wizard, and we do...

i have a Callmanager 6. My question is: is there any way to set the speed dials on the phone from the phone set itself not from CM administration page or from user web page(ccmuser page)? this is to minimize overhead on the administrator and helps us...

E1 0/0/0 is up. Applique type is Channelized E1 - balanced Description: DOD to International with PRI link No alarms detected. alarm-trigger is not set Version info Firmware: 20071009, FPGA: 20, spm_count = 0 Framing is NO-CRC4, Line Code is HD...

Hi,I am having a unity server already running for one of our customer. But now we have to introduce one more unity server to build failover and take exchange and AD which is currently running on the unity server to the new server.Challange is that th...

Hi experts,we've been receiving alot of these high cpu usage. The issue is why are these changing randomly? So we cannot focus on which to attend to! we already restarted the server, but still the same.and the server is not yet crushing which we don'...

Hello, just a couple of quick questions:1. is it possible to create routing based on Caller ID (incoming number) for UCCX (any flavour 4-6)2. for the phone's caller ID, does the CTI port show up, or the actual caller ID of the incoming call?3. Can yo...