Unified Communications Infrastructure

I need to change the SIP TRUNK registration port from 5060  to 7060 I have setup sip-uaauthentication username xx password yy realm sipm6.au.voipcloud.onlineregistrar dns:sipm6.au.voipcloud.online expires 3600sip-server:dns:sipm6.au.voipcloud.online ...

Hi,We are proposing a CUCM 9.x system upgrade to 12.5 version with Flex licensing and would like to know the best practices involved for smart licensing and upgrade via Flex licenses. 1. Customer currently have CUWL Standard licenses. With Flex, do t...

I have several UCS C220 M3S servers running various Cisco Unified Communications Applications such as Call Manager and Unity Connections. Since the C220 M3S is nearing EOS, we are thinking of migrating to Business Edition 7000M servers. I like to kee...

Hello All, Looking for some ideas and options for this.  Is Expressway still the mainstream way to do this?  What other options are there?  We are using CUCM 11.5. Thanks, 

I've enabled synchronizing from our LDAP server in Unity Connection 9.0.  I've sucessfully created the LDAP directory configuration and performed the full sync, and I've set up the LDAP authentication.  I can successfully convert Local Users to LDAP ...

Hello,I am looking for an option where end users can directly access their holiday calendars in cisco unity self care portal and change the dates of public holidays every year. Is there any option in cisco unity connections to give such rights to end...

We recenty upgraded our UC platform from 11.5 to 12.5.We have read the article that the mobile skill manager is deprecated from release 12.0https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/release/guide...

Hi, I'm trying to ugrade CUCM IM&P 11.5 (SU5a) to  11.5 (SU8).Upgrade comlete successfully. But after I switch version, I could not login to node through ssh or vmware console.I get 'WARNING: A Cisco DB may have encountered a known issue - If service...

Has anyone set up DN's in CM to work with 2FA SMS messaging?  We have a customer who is asking if it's possible to set up a DN to send these types of messages to an email address.  We are a 11.5 CM shop and I've not heard of this capability.  Is it p...

Hi Guys,1. What is the latest recommended CUCM version?2. What is the upgrade procedure to that version from CUCM version 11.5? I'm new to this field. Please help

One of our user camera not working on WebEx meeting, camera works about 3 second then camera stuck, if we click on Stop Video WebEx is not responding. Camera working on all other application MS Teams, Skype etc except WebEx, I have tried the below op...