Unified Communications Infrastructure

Hi,I am having a unity server already running for one of our customer. But now we have to introduce one more unity server to build failover and take exchange and AD which is currently running on the unity server to the new server.Challange is that th...

Hi experts,we've been receiving alot of these high cpu usage. The issue is why are these changing randomly? So we cannot focus on which to attend to! we already restarted the server, but still the same.and the server is not yet crushing which we don'...

Hello, just a couple of quick questions:1. is it possible to create routing based on Caller ID (incoming number) for UCCX (any flavour 4-6)2. for the phone's caller ID, does the CTI port show up, or the actual caller ID of the incoming call?3. Can yo...

I am testing the voip stuffs. we used many vlans for data,like 200. I want to just add digit "2" to the data vlan, and then get voice vlan number "2200". this way is easy for maintenance. Because everybody are familar with the data vlans.the first is...

Customer has almost 15000 mailboxes they want to migrate to Unity.I have some design questions on this.We can get 15000 mailboxes with 2 or 3 Unity servers with Digital Working. I know For Digital networking all these servers should be in same AD For...

Friends,I want to install CCM5 on vmware but my laptop hardware specifications arenot meeting. I am also working on ccm5 (MSC7835) now a day. I heard fromsomeone that if somehow i will make the image of ccm5 running on msc7835 andthen i can use that ...

We always change the default users and dl extensions - is it possible to change the extension on the operator user for CUC 2.When I try it prompts 'this user is associated with a cucm directory number, some fields may be disabled'

Hi all,i configured a group of users in the same pickup group, by default if any phone in the group rings any other phone in the same group can pick the call.My question is: if two calls ring in the same time in the same pickup group, is there any fa...

The existing Unity Version is 4.0(5) , new installation will be 4.2The existing Unity Bridge Version is 3.0(6), I am not sure it can be free upgrade to 3.1? And I'd like to know whether the existing Bridge server has to be rebuilt and re-configured ...

I know Unity has this option but can Unity Express be configured to force a caller to say their name before they are transfered to extension and the User at extension has the option to answer or send to voicemail? If supported, in what version of CU...

Hello,I have enabled CAR on CCM 5.1.2 but i cannot got all available history on the CDR database, i've got just the CDR since i enabled the CAR.Any idea on how to got CDR history since the CCM installed??Thank you in advance.

What role do I set to Update to be able to add or remove lines to a phone?