Unified Communications Infrastructure

CUCM - LDAP Authentication

Hello,We have CUCM cluster which uses LDAP Authentication for end users (AD in our environment), and we have LDAP sync once a day at midnight. I always thought that end users are always authenticated against LDAP for every log in they make (for examp...

Unity Connection 11.5 disable announcement after taking a messages

Hello For some voiceboxes I want to disable the announcement that is played("to send the message press #.......") after a message is recorded by a caller. All I need is to hang up after the message is taken. Is there someone who knows how to do it?...

Monitoring SIP Trunks in CUCM 12.x

Hi Experts, We have SIP trunks configured from the CUCM to the IMP and Unity servers. Whenever the SIP trunk is down, we would like to receive an Alert. Is it possible to do this through a MIB . Does CUCM 12.x support such MIB?? Could you please he...

Resolved! UDS authentication fails on subscriber

Hello, I'm running UCM 11.5.1.16900-16 and a subscriber node has stopped to authenticate users. LDAP authentication is configured but even local users fails authentication. There are no authentication attempts in UDS logs with enabled debug level aft...

Resolved! Unity Connection Notification Device

I have department voicemail profiles that I have set up to call a UCCX queue when a new voicemail has been left in the mailbox. When the voicemail profile calls the queue, the call only stays in queue for 33 seconds before hanging up and retrying. Du...

Unity Connection 10.5 ldap (AD) delete users

Hi, I have a unity connection 10.5 server integrated with ldap (active directory 2008). I can import voicemail users from ldap. When I deleted the user from AD I would also like the voicemail user to be removed from unity connection automatically. Th...

Resolved! Cisco Unity 7.0

When going into Unity, I'm trying to find the call tree for when someone calls our main number. (for example "hit 1 for secretary" "hit 2 for administrator"). I know I've done it in the past, but for some reason I cannot find it for the life of me. I...

BE4000 Paging feature not working ..

Hello frnds , When i dialed paging pilot number, The paged phone automatically answers the page in speakerphone mode with “Mute” activated but far location not getting audio . Any help to resolve this .

Properly Capture Memory Utilization of a Telephony Server

Hi Guys,Recently I realized the memory utilization of my Unity Connection servers (Pub and Sub) were 100% on vCenter. So I decided to open SSH connection and RTMT to both servers. On CLI, the utilization were around 96% for both servers. While on RTM...

BE4000 insufficient dsp issue

Guys, I am getting insufficient dsp resource in be 4k portal , i have installed pvdm4- 64 on mo and pvdm4-32 on nim card. Any help to mitigate this. How to check pvdm status of be4k , from ssh i can only see nim pvdm status.

Resolved! CME Direct Line Configuration

Hello, I have cisco 2851 router installed with CME 8.6 which has 2 port fxo cards and single telephone line (no T1 and E1) .I need the configuration for the below scenario. PSTN number 6523145 If some one is calling this number I should be able ...

Resolved! Can i host CUCM 11.5 on Azure cloud services and is it supported by Cisco ?

I am looking to host CUCM 11.5 on Azure cloud. Does CUCM support it ? I am not aware what hardware Microsoft is using in back ground.Does Cisco support for troubleshooting in Azure cloud ?Rgds,Shree Parasahr

Resolved! CUCM Automation to update Controlled Devices in App User

Our organization just set up integration with Alertus to send text and audio to phones in the event of an emergency. In CUCM, I set up an App User and imported the phones. We have 13 locations (so far). Sometimes phones will break, or we set up new p...

smart license reservation in CUCM 12.0

Hello, What the procedure to enable Smart License Reservation Feature in Call Manger Version 12.0? Thanks

Cannot backup CUCM on QNAP: Unale to access SFTP server

Hello, I have a CUCM and a QNAP...now the CUCM is doing the backup on a server but now i have to set the DRS for making backup on the QNAP. On the QNAP I have a user with administrator privilege, SFTP enabled, a directory created for the backup and e...

Unified Communications Infrastructure

Forum Posts

CUCM - LDAP Authentication

Unity Connection 11.5 disable announcement after taking a messages

Monitoring SIP Trunks in CUCM 12.x

Resolved! UDS authentication fails on subscriber

Resolved! Unity Connection Notification Device

Unity Connection 10.5 ldap (AD) delete users

Resolved! Cisco Unity 7.0

BE4000 Paging feature not working ..

Properly Capture Memory Utilization of a Telephony Server

BE4000 insufficient dsp issue

Resolved! CME Direct Line Configuration

Resolved! Can i host CUCM 11.5 on Azure cloud services and is it supported by Cisco ?

Resolved! CUCM Automation to update Controlled Devices in App User

smart license reservation in CUCM 12.0

Cannot backup CUCM on QNAP: Unale to access SFTP server

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Easiest way to greeting a call before hunt then voicemail if no answer

Mass Delete Messages in Mailbox