Unified Communications Infrastructure

All,We are running Unity 4.0(3) with Exchange 2000 and we have one user who logs into here voicemail box and it reports she cannot send or recieve any new voicemail because it is full. I am able to verify her exchange inbox is only 120 megs and her ...

Is there any way to get the Caller System Transfer to display the Calling Party's number? If you dial our auto attendant and press the option for Call System Transfer, the destination phone will show the piolt number dialed and not the calling party...

Hi,When a call is being made from 4501 i am not seeing this information being recorded in the CDR database. I am seeing quite a few blank entries though in this column which i suspect is this number. Does anybody no if CCM has issues recording a nu...

Installation is bench test prior to deployment--CM 4.1.3 (Pub only)Unity 4.2 (single)7906 and 7941 phonesSCCP between CCM / Unitydefault two-line license between CCM / UnityConnection looks OK -- Unity server test passes, CCM voicemail ports are up a...

We have a stand alone Unity VM 4.0(5) but need to migrate to a v5.0 with Domino backend.Can anyone confirm if this is possible as an upgrade and if so, which disks are required from the Unity deck.Many thanks.

I need a guru for this one. Have an integration between siemens and unity using pimg. All well and good. Now direct did numbers on pri work fine and dandy, however, 800 numbers coming across a straight T1 end up in opening greeting call viewer shows ...

looking to updgrade the existing Unified Messaging Unity server running in W2K, to Windows 2003 and Unity 5.x on new hardware.Is the best approach to:After DBWalker & DiRT backup 1. install 2003 windows image (from disc that came with Unity 5 kit) ...

Hi!The call handling model in Unity really drives me crazy. In CUE I was able to create simple and straightforward call handling applications -- here it is impossible.I am trying to solve a simpliest task: User hears a standard prompt: "Hello, you ar...

Hi,I have a client whose is currently experiencing the problem below on IPCC 6.0 enterprise editionSoft phone state for phones has been changed to Not Ready by the system.The message below is from the pim log on the active icm server. 11:17:21 Trace...

Does anyone know if you can integrate MPX 2.0 with AD directly. My customer is not using UCCM but rather connecting MPX to an Avaya PBX switch. They don't want to manually create all the users in MPX.

i have two different MCS server 7815 and 7835 and we have support 3000 ip phone so how Clustring we do? plz tell me

had problems with Bat templates & Extension Mobility, plus AXL issues in the past. If staying with MS platform, is 4.3 recommended. I have heard that version 7 will be both Linux and Windows and coming out in 2008 2nd quarter? Customer wants to st...

Hello all,Unity 4.1 and Call Manager 4.1. I have a need to set up email routing based on DNIS. Scenario, Customer A calls in on a dedicated DN, if they have to leave a voice mail it gets sent to support1@company.com. Customer B calls in on a dif...

I'm wondering if anyone else has encountered this problem and what was done to fix it or work around...Our configuration is Unity 4.2(1) Voice Mail only with failover (Exchange). If you dial a port number for the secondary server, the secondary serv...