Unified Communications Infrastructure

Friends,I am working on CME 4.1 with which i want to register XLite Sip Softphone. I configured router and phone according to help available on cisco sites but phone is not being registered. You can find "sh running" and "debug ccsip all" in attachme...

Cisco Unity Connection version: 2.1.0.9901-362.We have a user that hears the storage limit message. We checked the mailbox through TUI and determined that there is one saved message and one new message. The administrator GUI indicates 36 messages. ...

Hi,I need to configure an AA/IVR in Unity Connection on a CMBE Server. I know that I need to use a Call Handler but I don't see how I associate this to a CTI RP on CCM and then configure the options.The Unity Connection admin guide isn't that helpful...

Hi, I am currently running IPCCX 5 with CCM 5.1(2b). Does anyone know the URL for IP phone agent login? I tried looking through the documents but could only find the URL for IPCCX 4.5.

Has anyone tuned the CSA to allow a third party application to run. I am trying to get a Event Log translator that generates snmp traps to run, and CSA blocks its operation. I understand CSA for these platforms is standalone and specifcally tuned for...

Hi,I need a config on CME that will provide a busy lamp field if any line on a phone is busy on a multi-line phone i.e. the phone is busy.The customer is using 7931 phones and uses the first 8 line buttons. The first for their DDI and another 7 or so...

Hi We need to send a pre-recorded audio .wav file as a voice mail to multiple Unity subscribers. We have created a distribution list comprising of all the subscribers involved for this purpose. But is unable to figure out any options to attach/send...

We are currently running an Exchange 2003 environment and Unity 5.x. We are migrating to Exchange 2007 SP1 on a different server. We want to be able to do a phased migration to Exchange 2007. Can Unity send voice mail messages to both servers.User...

I have problem with Unity, when caller External User is not able to leave voice mail after no answer timeout and busy. Call flow PTSN->h323 gateway ->ccm->Unity connectionI create a translation pattern on ccm for translate all incoming calls from PT...

Hello,How to migrate CallManager 4.3.1 to Communication Manager 6.0 ?Thanks

I've juts installed Unity 5.0 in VMO environment, where a pair of Unity servers are DC/GC, whenever I reboot a server Unity fails to start, however manual start works just fine and all appears to be fine. I am repeatedly seeing the following error i...

Set-upPSTN Gateway--MGCP-->CCM4.1.3--->ICT--->UCM5.1.3--->Mobility Manager/IP PhoneOutCall for MM --->MM-->ICT---4.1.3--->Original GatewaySo the question is this. Has anyone tried to place a call into a 4.1.3 system, forward it across an ICT to a 5....