Unified Communications Infrastructure

Hi, I have upgraded Expressway C&E from 8.2 to 8.8.2 (the latest). After upgrade the Expressway has a connection with the CUCM, but not anymore with IMP. In the GUI from Expressway-C and checking the "IMP and Presence nodes" I see the status Inactive...

When I try to delete a Unity voicemail account, following messages appear:Failed to delete Unified Communications Manager user association. To force delete operation, click Here.Unable to disassociate user (user account name) from Unified Communicati...

CER Emergency Responder to Red Sky Intrado ERL - Outbound Called number shows RedSky XXX-XXX-XXXX LD Number to EndUserWhen an End-User picks up an IP Phone and calls 911 - The Phone shows it is calling 911 and then it shows it is calling a LongDistan...

Hi  We have done the QSIG integration with Alcatel PBX and Cisco 4451. When Alcatel calls into Cisco, the Name is displayed but when Cisco calls into Alcatel, the Name is not displayed. I also noticed that when on Q931 signaling, the Name is stated i...

SX20 is showing registered in CUCM Able to login to device webpage.But in TMS server the device is showing as 'not registered with unified CM'.Deleted the profile from TMS server but still same error message coming up.Please advise.

Hello team, I have an existing voice gateway with a TCL script and set of audio files 10 57048 Dec 19 2016 19:18:52 +00:00 en_welcome.au11 17167 Dec 19 2016 19:21:04 +00:00 en_reenter_dest.au12 57048 Dec 19 2016 19:20:16 +00:00 en_enter_dest.au13 143...

As the title states, we have two Jabber devices that will be used for WFH purposes and they cannot talk to each other. We confirmed this when they called each other and no sound. We tested with a conference call with both devices in the call to confi...

Hi Guys, We are using CUCM 11 and we have a requirement to monitor the number of active calls over our SIP trunks. Currently, we have 4 SIP trunks that we wish to monitor. Ultimately what i want is to be able to see the total number of active calls f...

Hi All, I need to purchase a Cisco Vg310 24 port analogue Gateway to include the PVDM3 module to support these and the associated licenses and was hoping someone could tell me the part number to order please Also required is the X21 Amphenol cable (5...

Hi all, Kindly need your helpcurrently, I have set up clustered expressway edge for Jabber MRA as below cluster1.domain.comedge1.domain.comedge2.domain.comedge3.domain.com My question isIf I use FQDN of Cluster as Common Name do I need to generate th...