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I have the BARS admin guide, document version 4.0(12)and after looking through it and searching through the forum posts,I'm not able to locate much about the BARS utility ports/protocols. Anyone out here have this info? Thanks,Kim
We have a Unity server 4.0(2) (in one of our remote sites) that was installed by a vendor. We do not have a copy of the install CDs nor we can contact the vendor. We are looking to upgrade the server to 4.0(5) but at the same time join the server to ...
Hi,We are using IPCC Express.Cisco Application Administration - 4.0(4)SR01_Build029 Package: IPCC Express PremiumProblem:1) CAD goes from Ready state to Not Ready state for no reason. This is happening for only one particular agent.Not for all the a...
After rebooting Unity 4.2.1 to get it to recognize the PST time change, now we can't add any new subscribers. If you try and add someone, there is a long delay and then a "fatal error" message. The user ID and exchange 2003 mailbox are created. If yo...
I have a Unity Connection 1.2 running on an IBM 3650 Server but I cannot find the disk in the kit. I do have a 3650 disk from a Unity kit and i am wondering if the base os is the same on Unity and connection? Also does anyone know what disk will supo...
I have one subscriber on my voicemail system that when you call his extension instead of his voicemail you receive the Auto Attendant greeting for the Unity system. It was working and now it does not transfer to his mailbox. Any ideas?
Hi all,I've been thinking about how to recover a unity server in a disaster recovery scenario...At a high level I would:- Rebuild the server via the normal installation process- Restore from tape the Exchange Message store- Restore from tape backup t...
I am trying to get to is the per element memory usage statistic. For example if I have a call flow with about 30 elements (for this discussion lets assume that there is minimum custom code), for example a prompter application for front ending, fetch ...
I want to configure Router 2621XM which is connected to FAX machine.FAX machine is working fine but i have email every FAX which comes to router on specific email ID.Router is connected to LAN on which SMTP server present
Hello, this morning we upgraded the OS (Windows 2000) on our IPCCX 7835H server running CRS 4.0.05042.0.We went from OS Image 2000.4.4a to 2000.4.5a and we are now experiencing strange network card issues. (note: before the upgrade, everything was wo...
Hi,Quick question. On unity connections caller input, is there a way to disable the dialing of extensions like there is in full blown Unity caller input settings?The problem we had was we had a new call handler we working on and had set the caller in...
How to configure the Unity server to use prerecorded wav file (or any other format) for call handlers greeting ? Unfortunately we have only such options - system, blank and recording. Thank you,Sergey
We have two audio files, which we are trying to play in an application before we hangup the call. The audio files are not completely heard to the caller. The audio files are recorded in the right format (8Khz, 8bit, mono, mulaw). At times we are able...
