Unified Communications Infrastructure

hi, we're using Unity 4.0(5) with CCM 4.1(3) sr3a. We find that when user login Unity and retreive message, after finish listening the message and then hangup without any action of save or delete message. Then, MWI is still ON and marked as new messa...

Can somebody please confirm the correct DSCP value for VOIP signalling. Is it AF31 or CS3?

Hello,I have an auto attendant with menu options 0, 1-4, and the ability to press # to transfer to another extension. Very frequently people are trying to access an internal extension and ending up at the wrong place, which happens to be one of the m...

Can anyone provide me the step how to add a server for failover??I got the CD set, license and server.ThanksKen

Any one have any ideas on what is causing Doh errors with Unity and Notes?Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: NoneEvent ID: 100Date: 2/26/2007Time: 10:06:49 AMUser: N/AComputer: UNITY1Description:Exception occurred and ha...

CM4.2.3sr1, Unity 4.x, and IOS 12.4.8 with SRST ver 3.3: In CM mode, to reach VM, PSTN caller hits did 3777 which gets translated to internal Non-DID 6900 that is the Unity VoiceMail Pilot. In SRST mode, the above is a problem. How do I fix this? How...

Hello,I will be moving a group of users from one Unity server to another Unity server. At the same time, the users mailboxes will also be moving to another Exchange server.I will need to add a connection within utim, will need to run the permissions...

Hi,I have installed a CME4.1 in a cisco 2801 and a CUE 2.3.2. When I try access to the voicemail the voice quality is very bad and I can not undersant anything.Can anybody help me?

I configued B-ACD in CME and voicemail for the huntgroup in CUE with the huntgroup's pilot number but cannot find out to set the PIN for it.How to set the PIN or another way to retrieve the voicem mail?Thanks in advance,

i have a problem with a jtapi subsystem. The subsystem cannot initialize, the trace files says: CDT %MIVR-SS_TEL-1-SS_OUT_OF_SERVICE:JTAPI subsystem in out of service: Failure reason=A number of route points are OOS - all routes; A number of CTI port...

What, generally, causes the report db to be "suspect"? Is Unity dependent upon the report db since the suspect state doesn't seem to effect operation.V. Unity 4.0.5 Exch'03 off-box.

here is my system, multiple-sites with Centralized-CM and Unity. remote site talk to each other by G.729. for Unity, it is a integrated Message system, Users access VM by IMAP client, but my customer doesnt buy any viewmail . here are the questions r...