Unified Communications Infrastructure

We have to develop a custom cti dll component to integrate in a CRM application. Are there some preferences to choose CTIOSServer.dll or ctiserver32.dll for integration in our dll component? Our development language and environment should be C Sharp ...

Hi guys, Under new features section of the release notes for 4.2 it states:The property set cisco-Ecsbu-Unity-'Information was added to Avdirmonex2k.ldf to accommodate changes to the Cisco Unity Permissions wizard'.Any ideas what enhanced feature tha...

I want to rebuild the Unity server to new box with new exchange and same AD.The current AD user's exchange schema pointing to old exchange and I want to know the DiRT restore automatically re-mapping this to new during restore. Do I need 'uninstall U...

I have a Meeting Place Express 1.2.0.111 and have configured the Exchange Server Configuration with my personal email credential in integrating with the Exchange server for email notification when a meeting is scheduled. We have purchased the exchan...

Hi,I have problems making the TSP driver work. In the log files I see error that it can not open the directory (time out error)Is the TSP driver installation different between callmanager 4.x and 5.x ?Thanks,Bye,Jan

Every few days we notice our Unity Pilot number just rings out and is not answered by Unity. A restart of the Unity service (not the server itself) is sufficient to bring the pilot number back into operation. There are no obvious errors in the Event ...

Hello Everyone,I have a need to have a call handler in Unity pick up a call, play a greeting that says "Welcom to the conference bridge please enter your conference number" once they enter the conference number I would like them to also have to ente...

Guys,Any pointers on how to subscribe the EM service to a user profile.I am savvy with version 3 & 4.x but this is version 5.0 CCM.

Hi,I ordered a Unity VOICE MAIL solution for a customer with Domino but I need to install the message store on the same unity server, so I need an exchange license.My question is: How can I order the Exchange License and CD's for my unity Voice Mail ...

End user comes with this problem.Moved a user in Exchange and in Active Directory our of one group into another. no problem. then went and imported that user into Unity 4.2 "successfully".Now when we go into Unity, the user is not there and can not b...

We have an Philips Sopho iSPBX 3070 PBX and we would like to upgrade/replace it. This is a TDM system with IP capabilities. 1) Has anyone got any information we can use to compare this unit (which has been working okey) with a CISCO product like Cal...

We are planning to upgrade our Microsoft Active Directory Schema from version 2003 to version 2008 (Longhorn Beta 3). There were some talks around potential problems with the Cisco Unity/Call Manager. However, I could get no information as to the det...

Hello everybody,I need help in creating a translation that will be strip off + and add 011 for international calls on CCME. The DNIS contains + and long distance number.Thanks