Unified Communications Infrastructure

On a new UCCX 9 install I noticed the following error for aborted calls: "ABLISHED]->HELD; nested exception is:com.cisco.jtapi.PlatformExceptionImpl: Cti request timed out".  There are also several rejected with the error "tion: CallID:38207 MediaId:...

On some of my Expressway servers (12.5.x) I see the following message on the console: INIT: Id "c3" respawning too fast: disabled for 5 minutes. Google & Bugtrack aren't too helpful and rebooting doesn't resolve the issue. Has anyone else seen this? 

Okay hear me out. Hello, I'm wondering if the collective hive mind here could help me out explaining this in a manor that anyone could understand . Customer has an issue that the far end (calling party) can hear MoH when they are put through to an ag...

hi i have ,  somme can one can help me i have a cisco 2900 as callmanager before we using aquesco400 for make a national call , is failled and we change with yeastar TG400 when i changed i can not make a call in and out below my config for help 

Hi,We purchased the migration license from CUWL PRO to CUWL MTGS, and uploaded to the CUCM (version 11.5) license manager, we can see the new license is still reflected as CUWL PRO only, shouldn't this be shown as CUWL-MTGS in the license manager ? A...

Let's say Ex: if I have Phone A >>> CUCM A >>> CUBE >>>CUCM B >> Phone B As we know that we have media flow-through and media flow around. Since, in media-flow through we know that RTP goes through CUBE and with flow around media(RTP) happens from ph...

I am about to upgrade a voice gateway ISR4321/K9 from isr4300-universalk9.03.16.04b.S.155-3.S4b-ext.SPA.bintoisr4300-universalk9.16.12.03.SPA.bin Cisco documentation suggests the ROMMON version will need to be upgradedwww cisco.com/c/en/us/td/docs/ro...

Hi We are planning to move our Cisco UC (11.5)  VM's to HP as our UCS are EOL and we want to utilize our HP servers.As per discussion https://community.cisco.com/t5/ip-telephony-and-phones/move-vms-to-new-esxi/td-p/3868023 ,we will stick to option 2 ...

Hi,I have an E1 line with a range of numbers (ex: range 312 3400 - 312 3499)How can I forward calls to specific exceptions received to a specific number?(Ex: calls coming to 312 3420 need to automatically send to extension 2422) in general conditions...

Came across this the other day, a CUCM installation using UCL licensing showing licence violation.  The cause was two phones with the same owner ID, as a result it was looking for at least an Enhanced Plus licence.  I am fairly sure I've seen it simp...

i have Ms Active directory infrastructure, at the same time i am deploying the CMS as well as the CUCM as on-premise collab infrastructure with a single split deployment,  soo how will the LDAP be done?, will i connect the LDAP with the CUCM , and th...

Hello, I have a customer wich has in contract the swiss's below for CUWL Pro Licensing: CON-PSBU-CUWLLIC for P/N CUWL-LICCON-PSBU-IPDEVUWL for P/N PUBLIC-IP-DEV-UWLCON-PSBU-DEVUWL for P/N ANLG-DEV-UWLHe has CM version 11.x and wants do upgrade for ve...

Hello All, I have a user that would like to tag voicemails sent to email to be able to easily distinguish between a voicemail that was left for a user because the caller dialed their extension versus a voicemail that was left because the caller diale...