Unified Communications Infrastructure

Hi, we have recently installed a Call Manager Publisher, Subscriber, IPCC and Unity. However after discussions with BT regarding these servers and AV installation. The publisher, subscriber and IPCC are supported with trend but not Unity. Has anyone ...

hi guys: My callmanager is running version 5.0.4.1000-1 . When I try to install locale via "Software Upgrades" option, it said only accept signed files only. But locale files has extension cop, callmanager can't find valid file to install. Please ...

I have a requirement to change the time on a production unity server. (The time needs to be brought back by 1 hour) Are there any problems I need to watch out for when doing this? Unity version is 4.2(1)Thanks

Hello, I plan to install a demo Unity server. I?ve download Unity installation image CDs as well as service packs from Cisco web site but I can?t find anywhere data store 2000 CD. Where can I get it?Any help would be appreciated. Regards, Ramiro O.

HI All, I am new in IP telephony field, our company want to use CCM but we do not have enough information about buying and licencing CCM 5.0 .Can anybody help me in this way. Thanks

I am installing UM and everything seems to be working correctly with the exception of being able to dial from my outlook contacts. I have version 4.2 running on w2003 with exchange 2003, is there a procedure or tool that can assist in this process.

I have turned on ANI announcements for subscribers... some have complained about the length of time with unity reading off the callerid number etc.. and they wanted to know if there was a keypress they could skip message header and get right to the m...

I just want to know if I need to configure a Unity Subscriber just for using the Dial by Name feature (Directory Handler) of Unity ? There is an another way without creating a subscriber just for that ?

I have 3845 ISR router with NM-HDV2-T1/E1 module with PVDM2-64 for branch routers and CMM with ACT module at centralized location.. Without using Meeting place, isn't it possible to roll out Audio Conference by configuring Conf bridge number and use ...

Hi, I'd like to generate a report from Call Manager of all in use Forced Authorization Codes. Unfortunately I can't find any pre-defined query's in analyzer. Can anybody help? Thank you, I appreciate your help in advance.

Just replaced a failed Unity box. New hardware, software. The old server will not start Unity, but Exchange will start. Is there any way to retrieve a voice message from the old box?

Does anyone know where the Unity Connection system prompts are located. I have a client that would like to re-record/change one of them (the "spell the last name..." one).

We are changing our domain name (acquisition), and our Exchange alias/SMTP addresses that have already been imported into Unity. Will MSD perform the same function here as if pointing to a new email box? Thanks,

Hi All,I have a strange fax problem. Usually this fax works well, but sometimes (2-4 a day) the other side gets an transmission error report, while my side receives the fax. Both Side have Canon faxes.My side uses Vg248 with fax-passthorugh, receives...

I have a Unity 4.1.1 standalone UM only in a medical facility. Patients call in for anything from simple questions for a physician to prescription refills and test results. The Unity was originally a 3.1.6 then a 4.0(5) and is now a 4.1.1. It has ...