Unified Communications Infrastructure

My customer is running Unity v3.X with Exchange 5.5 as mailstore and looking to upgrade to Unity v4.0.5 with exchange 2000 on a new box (MCS-7845)My questions are as below:1. can I move mailboxes from exchange 5.5 to 2000 without loosing saved voice ...

Is it possible to use the 4.x Full Import/Export tool to migrate from 3.1.5 to 4.0.5 in one hit - or will we have to upgrade in 2 hops? Also will this tool carry over all customer messages, customised prompts and templates etc?

Hi,At the end of the Perm Wizard setup, it asks if I want to grant DCOM rights. This will allow VMO users to employ the Media Master toolbar which of course we want them to use; so I say yes. The wizard fails sometimes and works sometimes when granti...

Is there a way I can change default settings for New CallHandlers?I want to change default entries for Caller Input.Now I see that *,0 and # are automatically populated.Actually new ones for 0 are not using Operator, but one of my customized CH.Im s...

We have a user who is complaining that some voice messages he receives appear as an email with a wav attachment rather than a viewmail message. In other words, it looks like unity did not tag the message as a voicemail message so exchange is treating...

when leaving a message for a subscriber the port will right away go into idle as this is how we have it set under messages--> after message action send caller to hang up. now when a person gets to a persons greeting but hangs up without leaving a mes...

Hello Guys,I need to do a Backup using DIRT. I ran DB Walker as the DIRT software recommands do to but got some errors. Could someone please let me know how can I clean up and get rid of those errors? Is there any similar steps when I am doing a rest...

Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: NoneEvent ID: 100Date: 7/9/2005Time: 9:27:39 AMUser: N/AComputer: UNITY1Description:Exception occurred and handled. File: H:\views\ESB1_view\un_Core1\DominoMonitor\AvDominoMonitorSvr\A...

Hi All,I have set up multiple 'Attempt Sign In' and each with a different language and was hoping to use the Calling Number field so that 46* identifies the caller (via external number mask from the HL of course) as Swedish Caller they get 'Please En...

We are currently installing CallManager 4.2 with Unity 4.0.5. Unity is running on Server 2003 SP1 with Exchange 2003 SP2.We are able to call internally subscriber to subscriber and leave a VoiceMail, we hear the greeting, leave a message which appear...

dbwalker (version 4.0.32)log produced the subject error; however, the value is a valid subscriber (auto attendant)that appears to be functioning properly. The log goes on to state that dbwalker will fix this if we select the option to remove invalid...

Using Lotus Domino with Unified Messaging, how do you set it up so multiple telephone extensions route voicemail to the same user e-mail account? Probably an easy answer, but I'm still becoming familiar with the admin. process. Any help would be gr...

Hello guys,For Unity 4.2 installation and configuration, I downloaded the Unity CIscoUnity4.2.1CD1, CIscoUnity4.2.1CD3 and the CIscoUnity4.2.1-ServicePacks-ENU-CD1. The system preparation Assistance is prompting me to install the Unity Data Store and...

The Bulk Subscriber Reset 1.0 Build 4 is not working on My Unity 4.0(4)SR1.It gives me the following errors although I'm logged in as a Full Exchange Administrator and this account is a member of the local Admin group:--------------------------------...