Unified Communications Infrastructure

Customer is running for the last 6 months Unity Connection 1.1 SR1 Engineering Special 23Customer has had no problems with Voice Mail for 6 months. But today he says he gets Voice Mail prompt messages with lost / broken words / choppy voice quality a...

The status Monitor or system Administration web view is not functional. Anyone have any ideas what needs to be addressed to get this working again?

Hi,We've migrated a client from a PBX system where they could set the message to be automatically deleted after X days. In looking through the Unity System Guide, it states that Cisco?Unity does not automatically delete messages when they reach a cer...

Unity 4.2.1, with secondary server for failover, VM only with Exchange message store.I just ran commserver\av* kill command and all of the av* services stop as expected but AvCsGateway service restarts all on its' own. Why? Same thing with mssqlser...

Currently I have a customer who is running Unity in a unified config. Unity version is 4.1. Current Exchange is 2000. The customer is planning to move to exchange 2003 with no 2000 servers left. Can I run the Message store manager to connect to the n...

Need Urgent help please.I have a classroom lab with 3 unity servers, all connecting to separate Exchange 2000 Servers, all Unity servers are exhibiting the same behaviour.When I try to change the opening greeting via a phone the message below appears...

Unity 4.0.5, integrated with CallManager 4.2.1 ... client wants 2-digit extensions both on the IP Phone (no problem) AND in Unity (problem) ... this is so they can search for and add users by their old two-digit extension scheme when creating a VM fr...

Hi,does anybody know, where to find it? Locale for version 5.0(3) cannot be used, as it not signed.Regards

Our customer has Unity Unified messaging version 4.0.5 with Domino 6.5.x and DUCS 1.2.2Now we are in the process of upgrading Unity from 4.0.5 to Unity 4.2 which means we have to upgrade DUCS to 1.2.3I couldn't find any document or release notes/upg...

Hello everyone,I have a Unity 4.1 install that has, for the second time in a week, stopped taking outside callers messages but will still take internal callers messages. Has anyone ever seen this before?Thanks,TravisAll replies will be rated

Looking for the preferred way to configure an automatic backup of CUE to an FTP server. I know CUE does not support this out of the box, but is a TCL script or other script needed? Thanks.

WE have multiple Unity sites and each site will have there own Voice Mail Unity 4.2 server.Site 1:will have dedicated Unity/Exchanges2K server and also will have dedicated DC/GC/AD/DNS server, AD Schema will be extended on DC serverSite 2 will have s...

Can someone post 4.1(1) ES 8 here or add it to the 4.1.1 Engineering special index page on cisco.com? Hitting bug id CSCsc26421.4.1(1) Engineering Special index.http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_note09186a0080568969.h...