Unified Communications Infrastructure

I'm trying to setup Caller System Transfer so when an outside caller hits the Opening Greeting, they press "1"1 then goes to the Caller System TransferThey enter in the extenstion they wish to reach. In this case 7403.It fails...So I read on in the ...

Customer has an existing Unity 3.1 system and wants to upgrade to 4.X. The customer does not have SASU, what are the part number we need to order for the upgrade? We will also be replacing the server, does the upgrade come with Exchange 2000?Thanks i...

While Unity is available as a UM only solution, we intend to build it as a VM only solution in the interim period as follows:- Build a Unity server and install Lotus Notes client on it.- Build a Domino server and install the DUCS server software, CSA...

I am running Unity 4.2.1 VMO system with External Exchange. The Exchange server is the Domain Controller. My problem is that all the imported subscribers' AD accounts are not visible in ADUC unless I do a find. Basically, if I open ADUC and click o...

Unity 4.2.1When a message notification go out and ring a phone, it usually says you have a message and allows you to sign in and check the messages.Is there a way to bypass the sign in and as soon as I answer the phone, I hear you have xx number of m...

Hi,A client wants to see that, I know you can turn off phone password prompt from your own phone, but can I get into their mailbox from my own if I have been "granted"?(mailbox need to stay personal, but other people need to get the messages if they ...

We have a unity integrated to callmanager and we just added a remote site with another unity. It is in the same forest and dialing domain. I am licensing pooling. I need to move about 100 mailboxes from that unity to this unity and exchange. GSM look...

Get a "The specified user account is invalid - Verify the Account Name and Password of the specified account and try again" msg when running the failover config wizard. I have verified the account is valid, can logon on to OS, and password is correct...

Unity 4.2.1, CCM 3.3.3 SR4a.FYI:User "A's" password has expired.User "A" calls into Unity to check voicemail for User "B's" account. "A" presses * when asked for his password in order to enter B's mailbox number. He enters the ID for "B". He then ent...

I just had Unity removed from Exchange 2k and reinstalled it onto a separate box last Saturday and all is going well. I am now looking into installing and configuring the the failover server. And looking for some answers to the questions below.Is it ...

Hi,I am trying to make MessageMonitorUser work.I followed this document http://www.ciscounitytools.com/Documents/MessageMonitor.pdfWhen i check the port monitor gives me an error "No CTI device associated with 3005. If unexpected verify that call man...

Folks, I just installed unity 4.0(4) and I am using the default call handler. I am unable to using the AA and transfer by name even though the subscribers have gone through the self enrollment process. Any ideas?Unity comes back and tells me th...

Need someone to tell me the best way to proceed....we have a unity server that is currently 4.0(2), VM only, running as also the exchange/domain controller. We want to move to failover using unity but the first step is to seperate exchange/unity. We...

My client wants to move to Exchange 2003 SP2 and his current Unity version is 4.04 Sr1. Are there any incompatibility between the two ? Thanks

Currently running Unity 4.0.3 on a Win 2K SP4 server. We are also running Exchange 2000 SP3. We are in the process of migrating to Exchange 2K3 SP2 on a Win2K3 SP1 server. We moved a few mailboxes to the new Exchange 2K3 server and ran into a few Uni...