Unified Communications Infrastructure

Hello,i have a customer installation where we are experience an issue with the Conference Now Feature. When we dial to the number of Conference Now (internal and external), the connection is is established for 1 seconds and the we get a disconnect wi...

Hi I have a question regarding Enhance and Enhance plus license, if a customer has endpoints that support Basic and Essential license, but they only have spare Enhance and Enhance plus will the endpoints register to the CUCM.Thanks

Do I need a separate Presence Server to use Jabber on iPhone with Communications Manager 11.5? I have configured a Jabber for iPhone device profile and associated it with my end user. What more needs to be done? Guides are referring to Unified CM IM ...

Hi folks, Please need assistance for MIB for ISR 3925 / ISR 3945 routers in IPT environment.MIB required for monitoring CPU utilization, Memory utilization, CPU temperature, Active calls on Router, Router temperature. IOS version 15.4 (3) M. regards,...

Hi Team,Hope you all are good. I have E1 circuits (5 in total), installed on 5 VGs. I would like to see if I can generate report for these E1 circuits?I would like to see how many calls made, what was the maximum number of call at the same time etc.i...

Hello,I have Prime Collaboration Assurance and we started to monitor PRI Gateways. We can see;E1 Channel Utilization, Voice Channel Utilization etc but these graphs show data of last 1 hour. Seeing historical reports possible? Thanks.

Hi I'm installing with CUCM 8.6.2aSU1 with Presence 8.6.3. I'm using Jabber for Windows and I have a user account that is locked out only on presence. I can log on to https://<cucm-server>/ccmuser page but when I log on to https://<presence-server/cu...

I am trying to upgrade a CM server to latest 12.5 and it fails.  Upon viewing the install logs i believe this below is the cause of my failure... Internal Error, File:ipm.c:2011, Function: ipmReadNormalizedInputLine(), "rpm --percent -iv --replacefil...

Just a few words before I ask my question. I am well aware that this might seem as a simple question and that there is online documentation however I have read through the documentation but it's still not working. I am running Cisco Unified Communica...

This has been an ongoing issue that I'd thought I'd fixed a while back.  Our CuC 12.5 was up and running, licenses and everything working just fine for months, then around the first week of Feb we all the sudden we couldn't create mailboxes anymore d...

Hi, Is there an sql query to lookup with users(alias) that are using a specific Search space on CUC 11.5. Thanks