Unified Communications Infrastructure

I have a Unity server 4.0(4) configured in voicemail only. I am encountering Exchange and Windows out-of-licence error messages. Event Type: ErrorEvent Source: LicenseServiceEvent Category: NoneEvent ID: 202Date: 2/17/2005Time: 9:57:49 AMUser: N/A...

Im responding to a RFT we are pitching Unity 4.0 4 UM..There is question in the VM section of the RFT that I dont quite understand.Help would be apprecitaedThe Question is - Does the system provide alternate system wide conversations ? Please Expla...

We have Unity 4.0.4 SR1 and CCM 3.3 SR3 and we do not have a failover configuration. What I'm trying to do is get the 2nd ccm to register the voice ports if/when the 1st ccm goes down. I can get this to occur if I stop and start the Unity service how...

Hello If I want to do SMDI integration of unity with Panasonic DBS what are the requirements on the unity side ie what kind of dialogic card that I am supposed to use.Thanks,Radhika

It seems that the design guides require that Unityand Exchange be colocated in the same VLAN andLayer 3 IP subnet.The situation a client wants to have explored is torelocate the Unity failover server to another campusbuildling to overcome disaster re...

I have a user who is running XP pro and Outlook 2002(xp). Viewmail 4.0(3) installs fine but when the user wants to playback a message through the phone the phone will ring but never play the message. The hour glass just sits and we can never get th...

We have Unity 4.0.4 with Exchange. I have set up Message Store Manager to "Flush messages from deleted items folder" after 1 day. I have also set the Exchange server under Mailbox Store properties Limits -> Deletion Settings to "Keep deleted items"...

I am installing a MCS 7815 Unity server. The server appears to run fine for a few days and then locks up and I have no video signal and cannot access it at all. Also the hard drive activity light is constantly on and I have to physically reboot it to...

I have a customer who wants to know if there is any difference in the ADSchemaSetupRes.dll found in each language folder under the ADSchema Setup Folder structure. I assume they are the same but didnt want to respond without confirming with cisco. ...

I have numerous DIDs that I transfer directly to separate Call Handlers. I configured the Unity Transfer Rule to route calls during "Standard" hours to an operator, and directly to the greeting during "Closed" hours. However, the transfer rule only s...

I have a Unity server set up to support 2 seperate locations. When a person dials 0 while in someones voice message it goes to only one operator. What I need to do is have certian extions go to the operator at location 1 and other extensions go to th...

I need to upgrade a CUE from version 1.0.2 to 1.1.2. Can this be done? Do I have to go to an intermediate version first? The CME is a 3725 running ver 123-4.T3. Is this version of code compatible with CUE 1.1.2? Thanks.

I want to do a bulk change of my unity subscribers mail box name's. If I edit the subscribers table, user alias field. Will that do the trick?--Colin

We have Cisco Unity 4.0 Build 4.0(4) SR 1 installed at our site. Twice (within a two week spread), Unity has stopped - and had to be restarted. The Win2K Event Viewer shows the folllowng event ID 7031; The Telephony service terminated unexpectedly. I...

Hi I have a situations when I have unity subscribers with 1XXX extensions. What I want to do is to add corresponding alternate extensions in format 2XXX. Is there a way to do it in bulk?