Unified Communications Infrastructure

Hope someone can help.Users on this unity system by default require the option to 'ring subscriber extension" when a call is directed to them from a call handler. When reception or admins want to transfer a call however, they require the ability to ...

I would like to know if I can use a single box with a ECS2 platform and if this is supported. Thank you John

Hi.Probably a silly question but I need to clarify some points on VM Only Mode. If I want to deploy Unity in a VoiceMail only configuration using the existing Exchange/AD Farm can I use the same inbox accounts? Or do I need to duplicate them in order...

Hi,Could someone tell me where I can find the new release notes regarding unity 4.0(5)? I heard that the new unity release does not require integrate with existing Active Directory? If it is, how come to this?ThanksJJ

My department uses Unity for after hours paging in case of emergencies. Unity calls an "on-call" phone when a unread voice message appears in a certain Exchange mailbox. I'm looking for a way to automate the sending of a test voice message every da...

When I go to the URL for my Unity server, neither the admin page nor the status page will display. It will be left as blank. I have checked to make sure I did not have any undesirable java plugins download, and my CSA is still running ok. I am run...

I have a customer that was recently installed on Unity 4.0(4), Unified Messaging, integrated with the customer's existing Exchange 2003 system. Problem is that some users just absolutely hate the unified messaging and do not want anything to show up...

I am unable to install voice connectors on partner exchange 2003 server to unity 4.0.4sr1 box, I get the following error: "Error creating Gateway Object in Active Directory.If you have not run AdSchemaSetup for Voice Connector, please run that and ru...

I have a Unity 4.0(3) install that's been up and running for at least a year and all of a sudden I have a number of users (across multiple locations) that are saying that after they listen to messages, they just hear silence and no timestamp. At 1st...

Can I configure Unity AutoAttendant (Opening Greating CallHandler) so that it is possible to transfer calls to the internal extensions that are Cisco CallManager extensions but are not Unity Subscribers? The default behavior doesn't allow me to do th...

We will be upgrading our active directory servers soon... I know unity is heavily tied into them/ and exchange to work. This is just a hardware upgrade and data will be merged from old servers to new... Anything in particular to pay attention about ...

We are running a "non-unified" unity system.Is their a way that unity can send an email to an "external" email account and and if possible attach the voicemail as an attachment.Alternativly can it send an e mail to a user with a URL they can go to to...

3725 with IOS c3725-is-mz.122-15.ZJ3.bin, after reload the fxo and fxs port no longer work, no dial tone.Here is the output of show voice call summ:PORT CODEC VAD VTSP STATE VPM STATE============ ======== === ===================...